Is AES Indiana down or not working today?
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AES Indiana current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that AES Indiana is working; it means nobody has reported a problem here recently.
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Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official AES Indiana website.
Official status not recently checked. Open the official status page
AES Indiana (Indianapolis area): electricity service and power outages, outage alerts, online accounts and bill payments
Power cut? Start with the official help for it:
AES Indiana Lights Out Day or Night line (24/7): 317-261-8111
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if AES Indiana isn't working for you.
About AES Indiana
AES Indiana is the electric utility serving customers in the Indianapolis area, with an outage map, outage alerts and online accounts.
Source: aesindiana.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolAES Indiana outages
AES Indiana's official outages page lets you report a power outage, view the live outage map and sign up for outage alerts by email, text or phone.
Source: aesindiana.com
Service disrupted or unsafe?
Not working or down · Official step-by-step guideReport a power outage to AES Indiana
Your power is out
Smart meters aren't available everywhere, so don't assume AES Indiana knows your power is out until you've reported it.
- Report it on the AES Indiana website or call the Lights Out Day and Night Line at 317-261-8111 (24/7). During a widespread outage, keep calling or report it online.
You want to know when power will be back
An estimated time of restoration (ETR) may not be available after major storms, and it can change as crews learn more.
- Sign up for outage alerts (email, text or automated calls), call 317-261-8111 for your ETR, or check the online outage map. Dots on the map are approximate.
Source: aesindiana.com
Only your account or device?
Sign-in or account access · Official step-by-step guideAES Indiana online account and phone self-service
You can't use your online account
- Sign in or create an AES Indiana online account to see your account, pay, or request a payment extension. You can also call customer service and use the automated phone system to access your account and pay.
Source: aesindiana.com
Payment, bill or refund · Official step-by-step guidePay your AES Indiana bill or get more time
You can't pay your bill on time
- Ask for a payment extension (AES Indiana offers two types), look at the payment assistance programs, or set up auto pay to avoid late payments. You can pay by phone from a checking or savings account at 317-261-8222 with no fee.
Source: aesindiana.com
Other help
Lost, stolen or fraud · Official step-by-step guideScam calls threatening AES Indiana disconnection
Someone threatens to cut your power unless you pay now
Scammers demand immediate payment by prepaid card, gift card, cryptocurrency, barcode or payment app, and may spoof AES Indiana's number. AES Indiana employees wear an AES badge and don't require a specific payment method.
- Don't pay. Check your account online or call Customer Care at 317-261-8222 to verify your account status.
Source: aesindiana.com
ServiceDownToday checks
General steps from us, not an official AES Indiana procedure and not counted as help from AES Indiana.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about AES Indiana
- aes indiana pay bill
- aes indiana login
- aes indiana login phone number
- aes indiana login payment
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- AES Indiana's own status page →
Contact AES Indiana by reason
- Outage or service problemAES Indiana Lights Out Day or Night line (24/7): 317-261-8111Open 24/7
- GeneralAES Indiana residential customer service: 888-261-8222Open Mon–Fri 8:00 AM–5:00 PM
Technical information
The app: AES Indiana
- iPhone and iPad: version 3.2.3, released 2026-10-30, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-12.
User comments