Is Aetna down or not working today?

No recent reports (updated ).

Aetna current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that Aetna is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Aetna website.

Aetna (US health insurance, CVS Health): member website and Aetna Health app logins, coverage and claims, fraud reports

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Aetna isn't working for you.

About Aetna

Aetna is a US health insurer (part of CVS Health); members use the secure member website and the Aetna Health app to manage their plan and benefits.

Source: aetna.com (official website)

Official help by problem

Check a wider outage

No official status page found (searched on 2026-11-13).

Only your account or device?

Sign-in or account access · Official step-by-step guideAetna member login help

You can't log in to your Aetna member account

Login help and benefit questions are handled through the number on your member ID card.

  • Call the number on your member ID card for log-in help, or register for your member website if you haven't yet.

Source: aetna.com

Lost, stolen or fraud · Official step-by-step guideSomething suspicious on your Aetna statement

You see something suspicious on your Aetna plan statement

Aetna's Special Investigations Unit investigates all types of fraud, waste and abuse.

  • Call the number on your ID card or Aetna's fraud hotline at 1-800-338-6361 (TTY: 711). To report anonymously, contact the CVS Health Ethics Line.

Source: aetna.com

Payment, bill or refund · Official step-by-step guideCheck coverage or file a claim with Aetna

A doctor's bill wasn't covered or you have to file a claim

Your Aetna member account lets you check coverage, find doctors and file a claim.

  • Log in to your member account to check coverage and file the claim; for prescriptions, log in to your pharmacy plan. For personalized help, call the number on your ID card.

Source: aetna.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Aetna procedure and not counted as help from Aetna.

Site or app won't load?

  • In the app: update it, or close it completely and open it again.
  • On the website: try another browser, or a private window.
  • In both: try another network, switching between Wi-Fi and mobile data.

Is it down or is it just me? →

What people search for about Aetna

  • aetna login
  • aetna login patient portal sign in
  • aetna login provider portal
  • aetna app

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact Aetna by reason

Technical information

The app: Aetna Health

  • iPhone and iPad: version 7.67.0, released 2026-11-04, needs iOS 18.0 or later. App Store

Read from the stores on 2026-11-12.