Is Afterpay (US) down or not working today?
No recent reports (updated ).
Afterpay current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Afterpay is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Afterpay website.
Official status not recently checked. Open the official status page
Afterpay (US) app and website: account login, orders and installment payments
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Afterpay isn't working for you.
About Afterpay
Afterpay is a buy now, pay later service: purchases are split into installments.
Source: App Store listing (publisher: Afterpay Holdings Ltd)
Official help by problem
Check a wider outage
Not working or down · Official toolAfterpay United States Status: official service status
Afterpay's official US status page shows whether the Afterpay app, consumer portal and payments are working.
Source: status.afterpay.com
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Afterpay
Your login doesn't work
- Check the spelling of your email address and password.
- If your connection is weak, switch from Wi-Fi to mobile data, or the reverse.
- Turn off any VPN while using your account.
On iPhone, the app won't log in
- Settings > Mobile Data > Afterpay: make sure mobile data is enabled for Afterpay.
Source: afterpay.com
Payment, bill or refund · Official step-by-step guideAfterpay order declined: the usual reasons
You're a new customer
Accounts less than 6 weeks old may be limited to a smaller number of purchases.
- Try lowering your order amount.
You had recent late payments
Recent late payments can affect your ability to shop with Afterpay.
- Pay on time; it may take some time to rebuild a positive repayment history.
You'll be late with a payment
- You may be able to extend the due date in the app, or contact Afterpay at least 24 hours before the due date.
ServiceDownToday: Still stuck or the delay has passed? Afterpay customer support (US), daily 8 AM–9:30 PM ET: (833) 844-8095 · all contact options
Source: afterpay.com
Lost, stolen or fraud · Official step-by-step guideAfterpay account hacked or orders you don't recognize
You see orders you don't recognize
- Update your account password immediately: this signs you out of all devices.
- Check the delivery address on the order, and ask family members whether they used your account.
If that does not work: If transactions are still unrecognized, contact Afterpay straightaway.
Source: afterpay.com
Payment, bill or refund · Official step-by-step guideWrong Afterpay charge or payment not posted
A charge is wrong, duplicated, or a refund or payment isn't posted
- Contact the merchant first if it relates to an order.
- If the merchant can't help, raise a dispute in the Afterpay app, with the amount and date of the charge.
Conditions: Afterpay can assist with billing errors on orders up to 120 days old.
Source: afterpay.com
Sign-in or account access · Official step-by-step guideReset your Afterpay password
You don't know your password
- In the app or on the website, tap 'I don't know my password' and enter your email.
- Choose to reset by SMS or email and follow the instructions.
Conditions: The new password must be at least 8 characters with numbers and symbols.
Source: afterpay.com
ServiceDownToday checks
General steps from us, not an official Afterpay procedure and not counted as help from Afterpay.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about Afterpay
- afterpay login
- afterpay app
- afterpay login with phone number
- afterpay login with email
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Afterpay's own status page →
Contact Afterpay by reason
Technical information
Official website infrastructure: Cloudflare (from the public DNS records of www.afterpay.com).
User comments