Is Alabama Power down or not working today?
No recent reports (updated ).
Alabama Power current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Alabama Power is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Alabama Power website.
Alabama Power Outages and Storm Center: Open the page
Alabama Power: electricity service and outages in Alabama, outage alerts, online accounts, the app and bill payments
Power cut? Start with the official help for it:
Alabama Power outages (24/7): 1-800-888-2726
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Alabama Power isn't working for you.
About Alabama Power
Alabama Power is an electric utility in Alabama; its online account and free app let you pay your bill, track energy use and report outages.
Source: alabamapower.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolAlabama Power Outages and Storm Center
Alabama Power's official Outages and Storm Center lets you report an outage, view the outage map, check the status of your outage and manage outage alerts.
Source: alabamapower.com
Service disrupted or unsafe?
Not working or down · Official step-by-step guideReport a power outage to Alabama Power
Your power is out
- Report it online on the Outage Reporting page, or call 1-800-888-2726, day or night. First check whether your neighbors have power, and note anything unusual, such as a loud noise when the power went off.
- At night use a flashlight, never candles.
Source: alabamapower.com
Not working or down · Official step-by-step guideOutage alert says power is back but it isn't
You got a "power restored" alert but you're still out
- Report your outage again: text "Out" to 272-688, call the automated line at 1-800-888-2726, or report it online.
The alert came several minutes after the power went out
Alerts are sent about 10 minutes after an outage is confirmed, not the moment it starts.
- No action needed; manage your alert preferences from your account.
Source: alabamapower.com
Only your account or device?
Sign-in or account access · Official step-by-step guideAlabama Power online account: register or sign in
You don't have an online account yet
- In Online Customer Care, find your account with your personal information, email address or billing information, then create a username and password and log in.
Source: alabamapower.com
Payment, bill or refund · Official step-by-step guidePay your Alabama Power bill without signing in
You can't sign in but need to pay your bill
- Make a one-time payment online from a checking or savings account without logging in: use the "not a registered user" section and enter your account details (account number and web access code).
ServiceDownToday: Still stuck or the delay has passed? Alabama Power residential customer service: 1-800-245-2244 · all contact options
Source: alabamapower.com
Other help
Lost, stolen or fraud · Official step-by-step guideScam calls or fake Alabama Power websites
A caller or text demands immediate payment or threatens disconnection
Alabama Power never asks for immediate payment or personal information by phone or text; scammers also create fake utility websites with fake numbers.
- Don't respond. Call Alabama Power's only residential customer service number, 1-800-245-2244, or check your account on alabamapower.com.
Source: alabamapower.com
ServiceDownToday checks
General steps from us, not an official Alabama Power procedure and not counted as help from Alabama Power.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Alabama Power
- alabama power login
- alabama power bill pay
- alabama power login to my account
- alabama power login pay bill online
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Alabama Power by reason
- Outage or service problemAlabama Power outages (24/7): 1-800-888-2726Open 24/7
- GeneralAlabama Power residential customer service: 1-800-245-2244
- Account and sign-inAlabama Power online chatOpen Mon–Fri 9 a.m.–5 p.m
Technical information
The app: Alabama Power
- iPhone and iPad: version 3.0.5, released 2026-10-16, needs iOS 16.6 or later. App Store
Read from the stores on 2026-11-12.
User comments