Is Ameris Bank down or not working today?

You can't log in to Ameris Bank online banking or forgot your password

The login screen has a password reset link.

• On the login screen, click "I'm having trouble logging in" and follow the prompts.
• Still stuck? Call the Customer Service Center at 866-616-6020.

You just opened an Ameris Bank account and don't have your online banking login yet

Your user ID and temporary password arrive in two secure emails within 24 hours, or on the first business day, after the account opening email.

• Log in at amerisbank.com with the user ID and temporary password, then create a new password.
• Didn't sign up when you opened the account? Enroll at amerisbank.com.

You can't access Ameris Bank online banking from abroad or with an international phone number

International numbers and travel need to be set up with your branch first.

• Contact your local branch before you travel to keep online banking access.

Your Ameris Bank debit card is lost or stolen

Lost or stolen debit cards have a dedicated line.

• Call 800-236-2442 right away.

Your Ameris Bank credit card is lost or stolen, or used fraudulently

Credit cards have their own lost/stolen and fraud lines.

• Lost or stolen credit card: call 877-334-0460 and select option 2.
• Credit card fraud: call 866-879-4005.

Ameris Bank texted, emailed or called about a suspicious debit card charge

Ameris monitors for suspicious activity and contacts you to verify a charge.

• Reply YES to the text, email or call to validate your purchase.
• Then call your local branch or the number on the back of your debit card.

Someone asks for your Ameris Bank PIN, account number or password

Ameris Bank will never ask for these.

• Don't share them, and make sure your contact details are up to date in Online Banking (More > Customer Service > Contact Information).

You see a debit card charge you don't recognize

Once a merchant has an authorization on your card it can't be stopped, but you can dispute it.

• Call 866-616-6020 to dispute the transaction, or visit your local branch.

You misplaced your Ameris Bank debit card and want to block it

When your card is turned off, transactions won't be processed.

• In Online Banking, click "My Cards", select your debit card and set your preferences.
• If it's really lost or stolen, report it at 800-236-2442.

You sent a Zelle® payment to the wrong person

Zelle® payments can't be reversed once the recipient is enrolled.

• Call customer support immediately at 866-616-6020.

Your Zelle® payment is still pending and you want to cancel it

You can cancel only if the recipient hasn't enrolled with Zelle® yet.

• Go to your activity page, choose the payment and select "Cancel This Payment"; if that option isn't there, call 866-616-6020.

You were tricked into paying a scammer with Zelle®

Zelle® has no purchase protection, but qualifying imposter scams may be reimbursed.

• Contact customer support at 866-616-6020.

Your new Ameris Bank debit card isn't activated

You can activate it by phone or by using it with your PIN.

• Call 800.236.2442 and select option 5, or use the card at an ATM or in person with your PIN.

Your Ameris Bank debit card is damaged and you need a replacement

Branches can issue a new card instantly.

• Visit your local branch, or call 866-616-6020 to order a replacement card.