Is ASB down or not working today?
No recent reports (updated ).
ASB current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that ASB is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official ASB website.
ASB Bank (New Zealand): the ASB Mobile Banking app, FastNet Classic internet banking and cards
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if ASB isn't working for you.
About ASB
ASB is a New Zealand bank; customers use the ASB Mobile Banking app and FastNet Classic internet banking.
Source: asb.co.nz (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to ASB Mobile
ASB Mobile won't accept your login
ASB Mobile uses the same username and password as FastNet Classic internet banking.
- Check zeros and O's, ones and I's in your username and password; passwords are case-sensitive.
- Still failing? Call the Mobile Help Desk on 0800 662 226 (+64 9 306 3185 from overseas).
Source: asb.co.nz
Sign-in or account access · Official step-by-step guideReset or change your ASB login password
You need to change your FastNet Classic password
Changing it in the ASB Mobile app requires Netcode registration.
- In the ASB Mobile app: profile icon (top left of Accounts) > 'Passwords and security' > 'Change password'.
ServiceDownToday: Still stuck or the delay has passed? Josie the chatbot (ASB Mobile app) or a staff member open · all contact options
Source: asb.co.nz
Lost, stolen or fraud · Official step-by-step guideASB: scam, fraud or suspicious link clicked
You clicked a suspicious link or see strange activity
- Call 0800 ASB FRAUD (0800 272 372), or +64 9 303 0332 from overseas, and change your banking password immediately.
- Empty your browser cache and clear your browsing history.
Source: asb.co.nz
Lost, stolen or fraud · Official step-by-step guideASB card lost or stolen
Your card is lost or stolen
- Temporarily lock it, or cancel and replace it, in the ASB Mobile Banking app or FastNet Classic.
ServiceDownToday: Still stuck or the delay has passed? ASB fraud and scams (0800 ASB FRAUD): 0800 272 372 · all contact options
Source: asb.co.nz
ServiceDownToday checks
General steps from us, not an official ASB procedure and not counted as help from ASB.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about ASB
- asb login
- asb login online login nz
- asb login online banking
- asb app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact ASB by reason
Technical information
The app: ASB Mobile Banking
- iPhone and iPad: version 26.12.1, released 2026-11-08, needs iOS 16.0 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Akamai (from the public DNS records of www.asb.co.nz).
User comments