Is Asda down or not working today?
No recent reports (updated ).
Asda current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Asda is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Asda website.
Asda (UK): asda.com groceries and George online shopping, Asda app and ASDA Rewards app
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Asda isn't working for you.
About Asda
Asda is a UK supermarket chain; its app and website sell groceries for delivery or collection, plus George clothing.
Source: App Store listing (publisher: Asda Stores Ltd)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Not working or down · Official step-by-step guideAsda website or app not working
The Asda app doesn't work
- Update the app from Google Play or the App Store.
- Turn your device off and on again.
- If it still doesn't work, remove the app and install it again.
You can't add items to your trolley on the website
- Switch off private browsing, try another browser or switch between website and app, then clear your cache and cookies.
Conditions: Your trolley and orders won't be affected by trying these.
Source: support.asda.com
Sign-in or account access · Official step-by-step guideCan't sign in to Asda or ASDA Rewards
You can't access your account
- Go to sign in and use the option to reset your password.
- Already changed it but still stuck? Delete and reinstall the app.
Conditions: If you're locked out, don't create a new account with your phone number; if it says the number is already in use, call customer service.
Source: support.asda.com
Payment, bill or refund · Official step-by-step guideWhen will you get your Asda refund?
You're waiting for a refund
Asda only takes payment once you've received your order; a cancelled order's pending payment is reversed.
- Request refunds online in your account.
If that does not work: No refund after 14 working days? Call Asda's customer service team.
Source: support.asda.com
Check status or progress · Official step-by-step guideAn item is missing from your Asda order
Something is missing
- George order: check your 'Out for delivery' emails or the Manage your order page, as orders may be split.
- Grocery delivery: request a refund online via Your Orders (no re-delivery).
ServiceDownToday: Still stuck or the delay has passed? Ask Asda (groceries) and Asda customer service, via the Contact us page open · all contact options
Source: support.asda.com
What people search for about Asda
- asda login
- asda login to my account
- asda app
- asda app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Asda by reason
Technical information
Official website infrastructure: Cloudflare (from the public DNS records of asda.com).
User comments