Is Atlantic City Electric down or not working today?

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Atlantic City Electric current status

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Based on user reports, unofficial · updated at

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Atlantic City Electric (southern New Jersey): electricity service, power outages and downed lines, online accounts and bill payments

Power cut? Start with the official help for it:

Atlantic City Electric emergency line (outages, downed lines): 1-800-833-7476

Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Atlantic City Electric isn't working for you.

About Atlantic City Electric

Atlantic City Electric is the electric utility for southern New Jersey (an Exelon company); its online account lets customers pay bills, manage service and report or check outages.

Source: atlanticcityelectric.com (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolAtlantic City Electric outage alerts and app

Atlantic City Electric offers text, email or voice outage alerts and a mobile app on the App Store and Google Play to follow outages.

Source: atlanticcityelectric.com

Service disrupted or unsafe?

Not working or down · Official step-by-step guideReport an Atlantic City Electric outage or downed line

Your power is out

Outages should not be reported by email or the online contact form, because those requests are handled in order and can take 3-5 business days.

  • Report the outage from your online account (where you can also check your outage status) or call the emergency line at 1-800-833-7476.

You see a downed power line

Downed lines are an emergency; representatives answer the emergency line 24 hours a day, 7 days a week.

  • Leave the area immediately, then call Atlantic City Electric at 1-800-833-7476.

Source: atlanticcityelectric.com

Only your account or device?

Sign-in or account access · Official step-by-step guideAtlantic City Electric online account

You need to use your online account

The online account is available 24/7 to view and pay your bill, update your details, start, stop or transfer service and report an outage.

  • Sign in to your online account on atlanticcityelectric.com, or call Customer Service at 1-800-642-3780 (Monday to Friday, 7 a.m. to 7 p.m.).

Source: atlanticcityelectric.com

Payment, bill or refund · Official step-by-step guideHelp paying your Atlantic City Electric bill

You can't pay your Atlantic City Electric bill

Atlantic City Electric lists bill payment assistance, budget billing, payment arrangements, an extended due date and a one-time payment delay.

  • Use the Assistance Finder for personalized options, or schedule a virtual appointment with an assistance counselor to apply for financial help.

ServiceDownToday: Still stuck or the delay has passed? Atlantic City Electric customer service: 1-800-642-3780 (open Mon–Fri 7:00 AM–7:00 PM) · all contact options

Source: atlanticcityelectric.com

Other help

Lost, stolen or fraud · Official step-by-step guideScam calls threatening Atlantic City Electric disconnection

Someone says your service will be cut unless you pay now

Impostors call customers, threaten disconnection and ask for a prepaid card; they can spoof the caller ID. Atlantic City Electric representatives will never call you to ask for cash or a prepaid card.

  • Hang up and check your account by calling Atlantic City Electric's Customer Service line at 1-800-833-7476. Report phone scams to the police.

Someone at your door says they work for Atlantic City Electric

Utility impostors may carry official-looking credentials; real employees and contractors carry company ID badges with their name, photo and ID number.

  • Don't open the door; ask for photo ID through a window and call 1-800-833-7476 to verify the employee.

Source: atlanticcityelectric.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Atlantic City Electric procedure and not counted as help from Atlantic City Electric.

Site or app won't load?

  • In the app: update it, or close it completely and open it again.
  • On the website: try another browser, or a private window.
  • In both: try another network, switching between Wi-Fi and mobile data.

Is it down or is it just me? →

What people search for about Atlantic City Electric

  • atlantic city electric login
  • atlantic city electric bill pay
  • atlantic city electric pay bill online login
  • atlantic city electric login payment

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

Contact Atlantic City Electric by reason

Technical information

The app: Atlantic City Electric

  • iPhone and iPad: version 26.4.3, released 2026-10-14, needs iOS 17.0 or later. App Store

Read from the stores on 2026-11-12.