Is ATO down or not working today?

No recent reports (updated ).

ATO current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that ATO is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official ATO website.

Status of ATO online services for business and agents: Open the page

ATO online services and myGov access — Australia

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if ATO isn't working for you.

About ATO

The Australian Taxation Office (ATO) is Australia's tax and super agency; its app and online services let people manage their tax and super.

Source: App Store listing (publisher: Australian Taxation Office)

Official help by problem

Check a wider outage

Check status or progress · Official toolStatus of ATO online services for business and agents

Shows in near real time whether Online services for business, for agents and the Practitioner Lodgment Service are working (business and agent services only).

Source: osb.status.ato.gov.au

Only your account or device?

Not working or down · Step by stepATO online services error: what to do
  1. "Site under maintenance": check the ATO system maintenance page for outages.
  2. Hard refresh the page (Ctrl + F5 on Windows, Command + R on Mac).
  3. Clear your browser cache and cookies and try again.
  4. Try another supported browser such as Firefox or Chrome, or restart the computer.

Source: ato.gov.au

Sign-in or account access · Step by stepmyGov won't link to the ATO (OAS.001, OAS.002, LCK)
  1. OAS.001 or OAS.002: select Cancel and sign out of myGov.
  2. Sign in again with your myID at the same (or higher) ID strength as before.
  3. The ID strength is set per device: check it if you set up myID on a new phone.
  4. LCK.001 to LCK.005: all linking attempts are used; contact the ATO.

Source: ato.gov.au

Sign-in or account access · Step by stepLocked out of myGov: recover it with myID
  1. Set up the myID app to a Strong identity strength.
  2. Your myGov name, date of birth and email must match your myID.
  3. On the myGov sign-in page choose "I didn't get my code" (or similar), then Continue with Digital ID.
  4. Can't reach Strong: create a new myGov account and relink it to the ATO.

Source: ato.gov.au

Check status or progress · Step by stepWhere is my ATO tax return or refund?
  1. Sign in to myGov and select ATO.
  2. Choose Manage tax returns, then the income year.
  3. Or check in the ATO app, or with your registered tax agent.

ServiceDownToday: Still stuck or the delay has passed? Individuals self-help phone service (automated): 13 28 65 (open 24 hours a day, 7 days a week (automated self-help)) · all contact options

Source: ato.gov.au

Payment, bill or refund · Step by stepATO refund missing or paid to a closed account
  1. Check which bank account the refund went to in ATO online services.
  2. Closed account: the Reserve Bank returns the money to the ATO, which can take up to 10 days.
  3. Then update your bank details so the ATO can pay again.
  4. Paid into an account that is still yours or known: the ATO generally can't get it back.

ServiceDownToday: Still stuck or the delay has passed? Individuals self-help phone service (automated): 13 28 65 (open 24 hours a day, 7 days a week (automated self-help)) · all contact options

Source: ato.gov.au

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official ATO procedure and not counted as help from ATO.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

Good to know when ATO has a problem

  • Most ATO online returns are processed within 12 business days; manual checks can take up to 30 calendar days, and phoning won't speed them up. ato.gov.au
  • Once the ATO issues a refund, it can take up to 5 business days to reach your bank account. ato.gov.au
  • Since January 2025 the ATO holds some cheque refunds for up to 90 days while it asks for bank details. ato.gov.au

What people search for about ATO

  • ato login
  • ato business portal login
  • ato app
  • ato down

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact ATO by reason

Technical information

Official website infrastructure: Akamai (from the public DNS records of www.ato.gov.au).