Is BECU down or not working today?

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BECU current status

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Based on user reports, unofficial · updated at

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BECU (Boeing Employees' Credit Union, US): Online Banking, the BECU mobile app, cards and telephone banking

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if BECU isn't working for you.

About BECU

BECU is a US credit union based in Washington State; members bank through Online Banking and the BECU mobile app.

Source: becu.org (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolBECU systems status

BECU's official systems status page gives information about operational issues affecting Online Banking, Mobile Banking, Telephone Banking, ATMs and other services.

Source: becu.org

Only your account or device?

Not working or down · Official step-by-step guideBECU mobile app not working: update required

The BECU app won't work or asks you to update

Older phones may no longer be supported: check your phone's system is up to date (see the app's store listing for the current minimum).

  • Turn on automatic updates, or update the BECU app from your app store.

Source: becu.org

Sign-in or account access · Official step-by-step guideBECU PIN locked or forgotten

Your debit/ATM card PIN is locked after too many tries

  • Visit a BECU location or call 800-233-2328.

You don't remember your PIN

BECU can't see PINs: change it at a BECU location, or call 800-233-2328 to have a copy mailed.

You need a new Visa credit card PIN

  • Call 888-886-0083, enter your account number and answer the security questions: the new PIN works immediately.

Source: becu.org

Lost, stolen or fraud · Official step-by-step guideBECU card lost, stolen or fraudulent charges

Your card is lost or stolen, or you see fraudulent charges

  • During business hours call 800-233-2328; after hours call 866-820-2999.

Source: becu.org

Payment, bill or refund · Official step-by-step guideBECU Zelle payment failed or not received

Your scheduled Zelle payment failed for non-sufficient funds

Your Zelle profile has to be reactivated before you can send again.

  • Call BECU at 800-233-2328 to reactivate your profile, then resubmit the transaction.

The person you paid hasn't received the money

If the recipient isn't enrolled with Zelle yet, they get a notification asking them to enroll; the money moves into their account after enrollment, typically within minutes.

You paid a seller with Zelle and got nothing

Neither BECU nor Zelle offers a protection program for payments you authorized: there is no refund.

Source: becu.org

Payment, bill or refund · Official step-by-step guidePay a BECU loan or credit card online

You want to pay a BECU loan or credit card from another bank's account

  • Log in to Online Banking, open Payments, then 'Pay BECU Accounts', after adding the external account.

ServiceDownToday: Still stuck or the delay has passed? BECU Member Support (US and Canada): 800-233-2328 (open Monday–Friday 7 a.m.–7 p.m., Saturday 9 a.m.–1 p.m. (Pacific)) · all contact options

Source: becu.org

Guide for this kind of service →

What people search for about BECU

  • becu login
  • becu credit card
  • becu login online banking
  • becu login sign in activate

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
  • BECU's own status page →

Contact BECU by reason

Technical information

The app: BECU

  • iPhone and iPad: version 11.15.3, released 2026-11-09, needs iOS 13.0 or later. App Store

Read from the stores on 2026-11-11.