Is Best Buy down or not working today?
No recent reports (updated ).
Best Buy current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Best Buy is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Best Buy website.
Best Buy (US): BestBuy.com and the Best Buy app, orders, shipping and store pickup, returns and exchanges, Best Buy accounts
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Best Buy isn't working for you.
About Best Buy
Best Buy is a US electronics retailer selling online at BestBuy.com and in stores, with returns accepted at any Best Buy store or by prepaid shipping label.
Source: bestbuy.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideBest Buy account or checkout problem: contact support
You can't sign in to your Best Buy account or checkout isn't working
Best Buy support handles orders and purchases, account issues and memberships by chat and phone.
- Use Chat now on Best Buy's contact page, or call 1-888-237-8289.
Source: bestbuy.com
Order, delivery or lost item · Official step-by-step guideBest Buy order shipping and pickup
Your Best Buy order hasn't arrived and you don't know the carrier
Best Buy mainly ships with FedEx, but in some areas uses USPS, OnTrac, DoorDash, Roadie or Better Trucks; Marketplace Sellers may use FedEx, UPS or USPS. Large, heavy and Same-Day items come with Best Buy or a delivery partner.
- Check the carrier on your order, and use Best Buy's shipping help to change shipping or pickup options after your order.
ServiceDownToday: Still stuck or the delay has passed? Best Buy customer service: 1-888-237-8289 · all contact options
Source: bestbuy.com
Order, delivery or lost item · Official step-by-step guideReturn or exchange a Best Buy purchase
You want to return a Best Buy order
You can return in-store or online Best Buy purchases at any Best Buy store, or ship them back free with a prepaid label. Items must be in like-new condition.
- Bring the item with its original contents, your packing slip or receipt and the card you paid with to any Best Buy store, or log in to your account, print a prepaid label and drop the package at an authorized location during your return period.
Your return was refused
Damaged, dented, scratched or incomplete items may be refused, and some items (custom orders, Final Sale items, digital content, codes and prepaid cards) can't be returned at all.
- Check Best Buy's list of nonreturnable items and the condition rules before returning.
ServiceDownToday: Still stuck or the delay has passed? Best Buy customer service: 1-888-237-8289 · all contact options
Source: bestbuy.com
ServiceDownToday checks
General steps from us, not an official Best Buy procedure and not counted as help from Best Buy.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Best Buy
- best buy credit card login
- best buy credit card payment
- best buy login
- best buy login account sign up
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Best Buy by reason
- GeneralBest Buy customer service: 1-888-237-8289
- Account and sign-inBest Buy chat
Technical information
The app: Best Buy: Tech Deals & Savings
- iPhone and iPad: version 26.11.10, released 2026-11-11, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-12.
User comments