Is Betterment down or not working today?
No recent reports (updated ).
Betterment current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Betterment is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Betterment website.
Betterment (US): the Betterment website and app for investing, cash and checking accounts, and Betterment at Work 401(k)s
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Betterment isn't working for you.
About Betterment
Betterment is a US automated investing service offering investing and savings accounts and 401(k)s for businesses.
Source: betterment.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Sign-in or account access · Official step-by-step guideLost your phone and can't pass Betterment 2FA
Your phone was lost or stolen and you can't get your 2FA code
- Call Betterment: they'll help you set up 2FA on your new device.
Source: betterment.com
Lost, stolen or fraud · Official step-by-step guideSuspect fraud on your Betterment account
You suspect fraud on your Betterment card
- Lock your card in your account on the web or in the app.
- Then call Betterment during business hours.
Source: betterment.com
Sign-in or account access · Official step-by-step guideSwitch Betterment 2FA to an authenticator app
You'd rather use an authenticator app than SMS codes for 2FA
- On a web browser go to Settings > Security and select 'Edit' under Two-Factor Authentication.
- Choose 'Set up' next to Authenticator App, scan the barcode in your app and enter the code shown.
ServiceDownToday: Still stuck or the delay has passed? Betterment customer support: (718) 400-6898 (open Monday to Friday 8:00 AM to 9:00 PM ET; Saturday and Sunday 9:00 AM to 6:00 PM ET) · all contact options
Source: betterment.com
Not working or down · Official step-by-step guideExternal account won't connect to Betterment
You get an error connecting an outside account
- Turn off your password manager or autofill and type your login by hand.
- Check the institution's URL matches the one you normally log in on.
- Make sure you can log in directly on that institution's website.
Source: betterment.com
Not working or down · Official step-by-step guideGet help with a Betterment connected account
Your connected account still won't connect
- Email Betterment with the login URL, the account type and screenshots of the error, and don't delete the connected account.
Source: betterment.com
Payment, bill or refund · Official step-by-step guideBetterment 401(k) contributions still pending
Your 401(k) contributions show as pending
Once your employer approves payroll it can take up to five business days for contributions to arrive; they show as pending until then.
ServiceDownToday: Still stuck or the delay has passed? Betterment customer support: (718) 400-6898 (open Monday to Friday 8:00 AM to 9:00 PM ET; Saturday and Sunday 9:00 AM to 6:00 PM ET) · all contact options
Source: betterment.com
Payment, bill or refund · Official step-by-step guideBetterment withdrawal taking longer than expected
Your withdrawal hasn't reached your bank yet
Withdrawals to your external funding account generally take 1 to 2 business days. A deposit withdrawn straight away can take up to 6 business days.
- Count 1 to 2 business days (up to 6 if you had just deposited the money) before contacting Betterment.
ServiceDownToday: Still stuck or the delay has passed? Betterment customer support: (718) 400-6898 (open Monday to Friday 8:00 AM to 9:00 PM ET; Saturday and Sunday 9:00 AM to 6:00 PM ET) · all contact options
Source: betterment.com
Order, delivery or lost item · Official step-by-step guideBetterment trade not executed yet
You submitted a trade and nothing happened
Betterment processes a trade during the next trading window. In rare cases trading is paused for market instability, risk controls or operational reasons.
- Wait for the next trading window: the trade is processed then.
ServiceDownToday: Still stuck or the delay has passed? Betterment customer support: (718) 400-6898 (open Monday to Friday 8:00 AM to 9:00 PM ET; Saturday and Sunday 9:00 AM to 6:00 PM ET) · all contact options
Source: betterment.com
ServiceDownToday checks
General steps from us, not an official Betterment procedure and not counted as help from Betterment.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Betterment
- betterment login
- betterment login not working
- betterment app
- betterment app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Betterment by reason
- GeneralBetterment customer support: (718) 400-6898Open Monday to Friday 8:00 AM to 9:00 PM ET; Saturday and Sunday 9:00 AM to 6:00 PM ET
- GeneralBetterment support email: support@betterment.com
Technical information
The app: Betterment Invest & Save Money
- iPhone and iPad: version 10.1.0, released 2026-11-10, needs iOS 16.0 or later. App Store
- Android: updated Nov 9, 2026, needs Android 10 and up. Play Store
Read from the stores on 2026-11-11.
Official website infrastructure: HubSpot (from the public DNS records of www.betterment.com).
User comments