Is BGE down or not working today?

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BGE current status

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0 reports in the last 24 hours.

This doesn't confirm that BGE is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official BGE website.

BGE (Baltimore Gas and Electric, Maryland): reporting a power outage online, by text OUT to 69243, in the app or by phone, outage text alerts and status, gas smell and downed power line emergencies, paying the bill online, by phone or mail, returned payments, past-due balances and assistance programs, customer service phone lines and chat

Power cut? Start with the official help for it:

BGE outage reporting: 1-877-778-2222

Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if BGE isn't working for you.

About BGE

BGE (Baltimore Gas and Electric) is the gas and electric utility serving central Maryland, part of Exelon.

Source: bge.com (official website)

Official help by problem

Check a wider outage

No official status page found (searched on 2026-11-13).

Service disrupted or unsafe?

Not working or down · Official step-by-step guideReport a BGE power outage

Your power is out (BGE)

BGE asks you to report the outage; you can do it online, by text, in the BGE app, around the clock.

  • Report it online, or text OUT to MYBGE (69243), or use the BGE mobile app.
  • Then check the Outage Tracker, your outage status or the outage map.

ServiceDownToday: Still stuck or the delay has passed? BGE outage reporting: 1-877-778-2222 (open 24 hours a day, 7 days a week) · all contact options

Source: bge.com

Safety or emergency · Official step-by-step guideBGE gas smell or downed power line

You smell natural gas

Leave the area immediately, then call BGE; representatives answer 24/7. Don't report emergencies by email or online form.

  • Leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123.

You see a downed power line

Stay away from the area and call BGE, 24/7.

  • Stay away and call BGE at 1-877-778-2222 or 1-800-685-0123.

Source: bge.com

Not working or down · Official step-by-step guideReport a BGE outage by text or phone

You want to report a BGE outage from your phone

Texting OUT to 69243 reports it; you confirm if the outage is PARTIAL (flickering lights) or FULL. You can also call customer service at 1-877-778-2222, 24 hours a day, 7 days a week.

  • Text OUT to 69243 and answer PARTIAL or FULL.
  • Or call 1-877-778-2222.

You want updates on when BGE will restore your power

Outage Alerts send notifications as your outage status changes; texting STAT gives the status on demand.

  • Enroll by texting ADD OUTAGE to 69243, then text STAT to 69243 for your status.

Source: bge.com

Only your account or device?

Payment, bill or refund · Official step-by-step guidePay your BGE bill

You need to pay your BGE bill

Pay online with ePay in your BGE account, by phone through a third party (a convenience fee applies), or by mail.

  • Pay online in your BGE.com account, or call 833-209-5245.
  • By mail, make the check payable to BGE with your account number and send it to BGE, P.O. Box 13070, Philadelphia, PA 19101-3070; allow 5-10 business days.

Your bank returned your BGE payment

The payment is cancelled, the amount goes back on your balance and a $15.00 returned payment fee is charged.

  • Pay another way (cash, money order, debit or major credit card); for questions email bgereturnedpayments@bge.com.
  • If you got a turn off notice, call Customer Care at 800-685-0123.

Source: bge.com

Payment, bill or refund · Official step-by-step guideHelp with a past-due BGE bill

You're behind on your BGE bill

BGE lists payment arrangements, due date extensions and assistance from OHEP or the Fuel Fund for past-due balances.

  • Check whether you're eligible for a payment arrangement or a due date extension.
  • Use BGE's Assistance Finder for personalized recommendations.

Your BGE service was disconnected

BGE has a reconnection process for disconnected service.

  • Review BGE's reconnection process on its assistance programs page.

ServiceDownToday: Still stuck or the delay has passed? BGE residential customer service: 1-800-685-0123 (open 7 a.m. to 7 p.m., Monday through Friday) · all contact options

Source: bge.com

Other help

Help · Official step-by-step guideContact BGE customer service

You need to talk to BGE

Residential customer service answers 7 a.m. to 7 p.m., Monday through Friday; Tuesday-Thursday 11:00 a.m. to 4:00 p.m. has shorter waits. The chatbot Eli is available anytime.

  • Call 1-800-685-0123 (business: 1-800-265-6177).
  • Or chat with Eli from the blue chat icon at the bottom right of BGE's site.

Source: bge.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official BGE procedure and not counted as help from BGE.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

What people search for about BGE

  • bge pay bill
  • bge login
  • bge login to my account
  • bge login guest pay bill

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact BGE by reason