Is biBERK down or not working today?

Something happened and you need to file a biBERK claim

Report the claim at the time of the incident; if it's safe, take photos and get the other party's insurance information.

• Select your policy type on biBERK's claims page to reach the right online claim form.
• Need expert help? Call 1-844-472-0966.

You need to send photos or a demand letter for your biBERK claim

Documents go by email with the insured's name and policy number in the subject.

• Email claims@biBerk.com with the insured's name and policy number in the title.

You don't know where your biBERK claim stands

An assigned biBERK representative emails you updates.

• Watch your email for updates from your assigned representative.

biBERK denied your claim

Claims are denied when they don't meet the policy's coverage criteria or fall under an exclusion.

• If you think there's a mistake or you have new information, contact biBERK about the decision.

You need to make a biBERK payment

To pay online you need your policy number and phone number.

• Choose Make a Payment and have your policy and phone number ready.

Your biBERK payment won't go through with the card or account on file

You can add or remove a payment method from the support Payment section.

• Select Change Payment Method to replace the payment method, then retry Make a Payment.

You'd rather not miss a biBERK payment again

Autopay pays your policy automatically.

• Select Enroll in Autopay in the Payment section.

A client asks for proof of your biBERK insurance

You can get an instant certificate of insurance (COI) or request a custom one.

• Go to Certificate of Insurance in biBERK support.

You need to change coverage, drivers or business details on your biBERK policy

Support has self-service pages for coverage, drivers, renewals and contact info.

• Use Change Coverage, Update Driver Info, Renew Your Policy or Update Contact Info in biBERK support.