Is BILL down or not working today?
No recent reports (updated ).
BILL current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that BILL is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official BILL website.
BILL System Status: official service status: Open the page
BILL (bill.com, US): web app for bills, invoices and payments, BILL AP & AR mobile apps, BILL Spend & Expense
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if BILL isn't working for you.
About BILL
BILL is a US financial operations platform for businesses: paying bills, sending invoices and managing expenses.
Source: bill.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolBILL System Status: official service status
BILL's official status page shows the state of the BILL platform, mobile app, payments, virtual card, multi-factor authentication and sync integrations, plus scheduled maintenance.
Source: billcomstatus.com
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to BILL
You can't sign in
- Log in at login.us.bill.com; if your password fails, reset it from the login page.
You receive login codes but still can't get in
- Make sure your device date and time update automatically.
- Try an incognito browser window.
ServiceDownToday: Still stuck or the delay has passed? BILL Support (live chat and phone after signing in; Mon-Fri 5am-6pm PST, Sat-Sun 6am-3pm PST) open · all contact options
Source: help.bill.com
Sign-in or account access · Official step-by-step guideReset email or MFA code doesn't arrive
The password reset email doesn't arrive
- Ask the BILL Administrator at your business to send you a Reset Password email.
If that does not work: Still nothing? Contact BILL Support during operating hours.
MFA codes stopped arriving on your phone
- Restart the device first.
Conditions: If you lost both your MFA method and your password, contact BILL Support via BILL Assistant in the Help Center.
Source: help.bill.com
Not working or down · Official step-by-step guideBILL app or website not working properly
The BILL mobile app won't open, freezes or is slow
Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.
- Update the app, check your Wi-Fi or data connection, sign out and back in, restart the device, then reinstall the app.
Source: help.bill.com
Not working or down · Official step-by-step guide"Untrusted session" error in BILL
Untrusted session error when adding a bank or requesting an MFA code
Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.
- Log out of BILL, clear your browser's cookies/cache, use Chrome if possible, then log back in.
Conditions: Internet Explorer is not supported.
Source: help.bill.com
Check status or progress · Official step-by-step guideCheck the status of a payment you're expecting
You're waiting for a payment sent through BILL
- In BILL, open All Invoices or Payments in (in the app: Receivables > Payments received) and check the payment tracker.
Conditions: BILL is only the transaction processor: the payer decides when payments are sent.
ServiceDownToday: Still stuck or the delay has passed? BILL Support (live chat and phone after signing in; Mon-Fri 5am-6pm PST, Sat-Sun 6am-3pm PST) open · all contact options
Source: help.bill.com
Lost, stolen or fraud · Official step-by-step guideSuspicious activity or phishing on your BILL account
You received a suspicious BILL email
BILL never asks for card or ACH information by email or phone, and its emails never contain ZIP or EXE attachments.
- Check that links point to Bill.com URLs (app.bill.com, app-signup.us.bill.com…).
- Forward phishing emails to phishreport@hq.bill.com.
Source: help.bill.com
Lost, stolen or fraud · Official step-by-step guideReport suspicious activity on your BILL account
You notice suspicious activity
- Log in and select Security Center in the footer to report suspicious activity or phishing emails.
- Can't log in? On the BILL Security page, select Let us know in the Report suspicious activity section.
Source: help.bill.com
Payment, bill or refund · Official step-by-step guideA BILL ePayment failed
You got an email saying an ePayment failed
The email contains a return code from the vendor's bank giving the exact reason.
- If the name or account details were wrong, correct the vendor record, then void and reissue the payment.
- For other reasons (account closed, unable to locate account), contact the vendor: they may need their bank's ACH department.
Source: help.bill.com
Payment, bill or refund · Official step-by-step guidePayment blocked by a debit block (R29)
Your BILL payment failed with an R29 code
- Give your bank all of BILL's ACH ID numbers, then ask for the payment to be re-processed if the email offers it.
Conditions: You don't need to remove the debit block entirely: add BILL's ACH IDs and keep other filters.
Source: help.bill.com
What people search for about BILL
- bill login
- bill app
- bill app customer service
- bill app phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact BILL by reason
Technical information
Official website infrastructure: AWS, Amazon CloudFront (from the public DNS records of www.bill.com).
User comments