Is BNZ down or not working today?

No recent reports (updated ).

BNZ current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that BNZ is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official BNZ website.

Official status not recently checked. Open the official status page

BNZ, Bank of New Zealand: Internet Banking, the BNZ app, cards and payments for personal customers

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if BNZ isn't working for you.

About BNZ

BNZ (Bank of New Zealand) is a New Zealand bank; customers bank through Internet Banking and the BNZ app.

Source: bnz.co.nz (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolBNZ Internet Banking status

BNZ's official status page monitors its services, including Internet Banking and the BNZ apps, and posts interruptions and scheduled maintenance.

Source: status.bnz.co.nz

Only your account or device?

Not working or down · Official step-by-step guideBNZ app not working

You can't set up or log in to the BNZ app

  • Restart your phone.
  • Check your phone runs the latest iOS or Android version, and that the BNZ app comes from the App Store or Google Play and is up to date.

The app says you must update

An unsupported version of the BNZ app must be updated before you can keep using it.

Source: bnz.co.nz

Sign-in or account access · Official step-by-step guideReset your BNZ Internet Banking password

You forgot your Internet Banking password

  • Reset it in the BNZ app (with biometrics, PIN or current password) or by email, if you can access the email linked to your account.
  • Or call 0800 275 269 (+64 4 924 2424 from overseas) or visit a branch.

Source: bnz.co.nz

Lost, stolen or fraud · Official step-by-step guideBNZ card lost or stolen

Your card is lost or stolen, or you see transactions you don't recognise

  • Contact BNZ immediately on 0800 735 901 (24 hours, every day).

Source: bnz.co.nz

Lost, stolen or fraud · Official step-by-step guideBNZ: report fraud or a scam

You think you've been scammed or someone accessed your accounts

BNZ says it starts investigating as soon as you report it.

  • Stop all contact: hang up, and if you shared remote access, shut down or restart your device. Then call BNZ on 0800 735 901 (+64 4 473 5901 from overseas), open 24 hours a day.

You see card transactions you didn't make

  • Block your card and lock your online banking in the BNZ app straight away. Need help doing it? Contact BNZ first.

Source: bnz.co.nz

Payment, bill or refund · Official step-by-step guideBNZ payment hasn't arrived

A payment to another bank hasn't arrived

Payments to BNZ customers are processed immediately if you have funds; payments to other banks depend on when that bank processes them, and after 11:55pm they're sent shortly after 9am the next day.

ServiceDownToday: Still stuck or the delay has passed? BNZ: 0800 275 269 · all contact options

Source: bnz.co.nz

Guide for this kind of service →

What people search for about BNZ

  • bnz login
  • bnz login not working
  • bnz app
  • bnz app not working

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
  • BNZ's own status page →

Contact BNZ by reason

Technical information

The app: BNZ Mobile

  • iPhone and iPad: version 18.11.0, released 2026-11-10, needs iOS 18.0 or later. App Store

Read from the stores on 2026-11-11.

Official website infrastructure: Akamai (from the public DNS records of www.bnz.co.nz).