Is Brigit down or not working today?

You changed your bank login and Brigit lost the connection

Brigit needs your new bank username or password to reconnect.

• Enter the new username and/or password when connecting your bank; you may need to try twice.
• Still can't log in the second time? Reach out to Brigit.

Brigit is about to take your advance repayment

Brigit withdraws the advance automatically on your due date and notifies you 2 business days before.

• Need more time? Use an extension credit in the Brigit app.
• Apply extensions 2 business days before the due date.

You want to repay your Brigit advance early

You can pay before the due date from the app.

• Select the "make a payment" button in the Brigit app.

Brigit charged you after you canceled

Brigit bills at the end of the billing period, so the final period is still charged after you cancel.

• Check the date of your last subscription fee in the Brigit app.

Someone stole your identity and you have Brigit Identity Protection

Brigit's Restoration Specialists help, if your membership is active and Identity Protection is ON.

• Call the Restoration Specialists at 833-623-0759.
• Turn ON Identity Protection from the Credit tab: Get protected under Insure your identity.

You think your identity was stolen

Report it to the FTC and contact the companies where the fraud happened.

• Report it to the FTC at IdentityTheft.gov or call 1-877-438-4338.
• Call the fraud department of companies where fraud happened and ask them to close or freeze the accounts.