Is Busuu down or not working today?
No recent reports (updated ).
Busuu current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Busuu is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Busuu website.
Busuu language-learning app and website: lessons, progress sync, account and Premium subscription
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Busuu isn't working for you.
About Busuu
Busuu is a language-learning app and website combining self-paced lessons with practice with native speakers.
Source: busuu.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Busuu: forgotten password
You forgot your password
- On the Login page, click 'Forgot your password?' and enter the email address of your Busuu account to get reset instructions.
If that does not work: Can't remember which email you used? Email team@busuu.com and include proof of your account, such as a payment receipt or an email from Busuu.
Source: help.busuu.com
Not working or down · Official step-by-step guideBusuu lessons not working or progress not syncing
On the app: lessons misbehave or progress doesn't sync
Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.
- Log out (Me tab > Settings > Log out), close the app, restart your device and log back in.
- Make sure your phone runs the latest Android or iOS version.
On the website
- Check you're logged in to the right account, log out, clear your browser's cookies and cache, then log back in.
- Turn off ad blockers (or allow ads on Busuu) and disable browser extensions.
If that does not work: Still broken? Send team@busuu.com a screenshot of the browser console (right-click > Inspect > Console) with a short description.
Source: help.busuu.com
Not working or down · Official step-by-step guideBusuu app or website not working
The Busuu app behaves unexpectedly
- Force-restart your device.
- Update your device to the latest version.
You get an error on the Busuu website
- Disable ad or pop-up blockers (or allow Busuu) and try disabling browser extensions.
- Clear your browser's cookies and cache.
- Still failing? Send a console screenshot and a short description to team@busuu.com.
Source: help.busuu.com
Sign-in or account access · Official step-by-step guideBusuu account or progress sync problem
Your progress doesn't sync or your account looks wrong on the web
- Make sure you're logged in to the correct account.
- Clear your browser's cookies and cache, then log back in.
- Try logging in on another device to see if the issue is the device or your account.
Same problem in the mobile app
- Log out (Me tab, Settings, Log out), then log back in.
- If it continues, uninstall Busuu and force-restart your device.
Source: help.busuu.com
Payment, bill or refund · Official step-by-step guideManage your Busuu Premium subscription
You want to see or change your subscription
- On the web: log in, click your profile picture, select Settings, then the Subscription tab.
- In the app: Me tab, Settings, then Manage subscription.
- Bought through the App Store or Google Play? Details such as expiry date and renewal price are only on that platform.
Source: help.busuu.com
Payment, bill or refund · Official step-by-step guideAsk for a Busuu refund
You paid through the App Store
- Apple handles the refund: request it from Apple with the Apple Account you used to buy the subscription.
- A refund does not cancel the subscription: cancel future renewals separately.
You paid on your mobile phone bill
- Contact the company shown on your phone bill: your mobile provider decides on the refund.
You paid Busuu directly
- Use Busuu's refund form and attach a receipt or screenshot; never share your full card number or passwords.
Source: help.busuu.com
Few reports don't rule out a problem with Busuu. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Busuu
- busuu app
- busuu login
- busuu login not working
- busuu down
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Busuu by reason
Technical information
The app: Busuu: Language Learning App
- iPhone and iPad: version 30.33.0, released 2026-11-08, needs iOS 18.0 or later. App Store
- Android: updated Nov 3, 2026, needs Android 9 and up. Play Store
Read from the stores on 2026-11-09.
Official website infrastructure: AWS, Amazon CloudFront (from the public DNS records of www.busuu.com).
User comments