Is Canada Post down or not working today?
No recent reports (updated ).
Canada Post current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Canada Post is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Canada Post website.
Canada Post delivery service alerts: Open the page
Canada Post (Canada): mail and parcel delivery, tracking, delivery interruptions and claims for personal customers
Parcel late or missing? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Canada Post isn't working for you.
About Canada Post
Canada Post is Canada's national postal service, delivering mail and parcels; customers track deliveries and get help on canadapost.ca.
Source: canadapost-postescanada.ca (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolCanada Post delivery service alerts
Canada Post's official service alerts page shows where mail delivery is suspended (red alert) or delayed (yellow alert), in Canada and for international destinations.
Source: canadapost-postescanada.ca
Service disrupted or unsafe?
Order, delivery or lost item · Official step-by-step guideWhat your Canada Post tracking status means
You don't understand your tracking status
Statuses such as 'Delivery Attempt Made / Rescheduled for delivery next business day' or 'Verifying recipient's address; Possible delay' explain where it stands.
- Enter your tracking number in Track: the results show the latest location and status of your delivery.
"Tracking information is unavailable"
It doesn't mean the package wasn't mailed: tracking can appear late online, especially in rural areas or with foreign postal services.
- Check the tracking number is valid and check again later.
- If the expected delivery date has passed with still no information, start a missing package investigation.
ServiceDownToday: Still stuck or the delay has passed? Canada Post Support (help topics and contact) open · all contact options
Source: canadapost-postescanada.ca
Order, delivery or lost item · Official step-by-step guideCanada Post package shows "Delivered" but not received
Track says delivered but you don't have it
- Check the package was addressed correctly: Canada Post can't correct an address after mailing.
- Look around your property for the package or a Delivery Notice Card, and ask everyone in the household.
- Check Track to see who signed, and check a parcel locker, concierge or building superintendent.
ServiceDownToday: Still stuck or the delay has passed? Canada Post Support (help topics and contact) open · all contact options
Source: canadapost-postescanada.ca
Order, delivery or lost item · Official step-by-step guideCanada Post package missing
Your package still hasn't arrived
Most packages arrive no later than 5 business days after the expected date, but disruptions can delay some.
- Check the expected delivery date has passed, the address was correct and the delivery spot, and look at delivery service alerts.
You still can't find it after those checks
For a domestic package, the investigation must start within 90 days of the shipping date, once the expected delivery date has passed. Sender and receiver can both ask; only the sender can receive a claim payment.
- Open a support ticket on the missing packages page with the tracking number, sender and receiver details and a description of the contents.
- Sign in first if you want to follow the ticket online.
ServiceDownToday: Still stuck or the delay has passed? Canada Post Support (help topics and contact) open · all contact options
Source: canadapost-postescanada.ca
Only your account or device?
Sign-in or account access · Official step-by-step guideCanada Post account locked
Your Canada Post account is locked
After 3 incorrect sign-in attempts the account locks automatically, and it stays locked until the Help Desk unlocks it: it can't be unlocked online.
- Call the Canada Post Help Desk to have it unlocked.
Source: canadapost-postescanada.ca
Payment, bill or refund · Official step-by-step guideCanada Post package delivered late: postage refund
Your package arrived late
The sender may get a postage refund if the package used an On-Time Delivery Guarantee service and arrived after the guaranteed time.
ServiceDownToday: Still stuck or the delay has passed? Canada Post Support (help topics and contact) open · all contact options
Source: canadapost-postescanada.ca
ServiceDownToday checks
General steps from us, not an official Canada Post procedure and not counted as help from Canada Post.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Canada Post
- canada post login
- canada post login not working
- canada post app
- canada post app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Canada Post by reason
Technical information
The app: Canada Post
- iPhone and iPad: version 11.8.5, released 2026-10-29, needs iOS 16.0 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: AWS, Amazon CloudFront (from the public DNS records of www.canadapost.ca).
User comments