Is CarGurus down or not working today?
No recent reports (updated ).
CarGurus current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that CarGurus is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official CarGurus website.
CarGurus (car shopping site and app, US): forgotten password, email authentication codes that don't work or expire, forced password resets, account changes the app can't make, scams and fake invoices impersonating CarGurus, home delivery questions, customer service chat and phone.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if CarGurus isn't working for you.
About CarGurus
CarGurus is a car shopping marketplace where you search listings from dealers, compare prices and contact sellers.
Source: cargurus.helpscoutdocs.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideForgot your CarGurus password (can't sign in)
You can't sign in to CarGurus because you forgot your password
CarGurus emails you a link to set a new password.
- Click your profile icon, then Sign in / Create account, enter your email and select Continue with email.
- Click Forgot password?, then open the email and click the link to set a new password.
Source: cargurus.helpscoutdocs.com
Sign-in or account access · Official step-by-step guideCarGurus log in code not working
The authentication code CarGurus emailed you doesn't work when you log in
Codes expire 15 minutes after the request, and each new code cancels the previous one.
- Use the latest code you received and check the email's timestamp is under 15 minutes old.
- If the email hasn't arrived, wait a few minutes and check your spam folder.
Source: cargurus.helpscoutdocs.com
Sign-in or account access · Official step-by-step guideCarGurus forces you to reset your password
CarGurus asks you to reset your password when you log in, or rejects your new one
CarGurus checks passwords against known data breaches; a new password too close to the old one can be refused.
- Choose a password clearly different from your old one.
ServiceDownToday: Still stuck or the delay has passed? CarGurus customer service: 1-800-227-4878 (open 9am to 10pm EST, Monday to Saturday) · all contact options
Source: cargurus.helpscoutdocs.com
Not working or down · Official step-by-step guideCan't change your CarGurus account settings in the app
You can't find account settings or change your username in the CarGurus app
The CarGurus mobile app doesn't support account changes; use the desktop site or a mobile browser.
- On the website, click your profile icon, then Account settings, and Edit next to Username.
There's no Edit option for your CarGurus username
Accounts created with Google, Facebook or Apple sign-in can't change their username.
- A new account is needed to get a different username.
Source: cargurus.helpscoutdocs.com
Help · Official step-by-step guideSuspicious invoice or email in CarGurus' name
You got an invoice from a seller or a "CarGurus Financial Department" asking for a money transfer
Such invoices are likely scams.
- Don't pay it, and contact CarGurus to report the invoice or the seller.
An email asks you to confirm your CarGurus password or personal details
CarGurus doesn't ask for that by email, so treat it as phishing.
- Don't click its links or open its attachments; type the site address yourself.
Source: cargurus.helpscoutdocs.com
Order, delivery or lost item · Official step-by-step guideCarGurus home delivery: timing and returns
You don't know when your CarGurus delivered car will arrive, or whether you can return it
Delivery time and returns are set by each dealer, not by CarGurus.
- Ask the dealer directly for a delivery estimate.
- Check the dealership's return policy on the listing and confirm with the dealer.
ServiceDownToday: Still stuck or the delay has passed? CarGurus customer service: 1-800-227-4878 (open 9am to 10pm EST, Monday to Saturday) · all contact options
Source: cargurus.helpscoutdocs.com
What people search for about CarGurus
- cargurus login
- cargurus login with email
- cargurus login with email and password
- cargurus dealer login app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact CarGurus by reason
- GeneralCarGurus customer service: 1-800-227-4878Open 9am to 10pm EST, Monday to Saturday
- GeneralCarGurus chat (Ask a question on the Contact us page)Open 9am to 10pm EST, Monday to Sunday
Technical information
The app: CarGurus: Used & New Cars
- iPhone and iPad: version 5.66, released 2026-11-09, needs iOS 16.4 or later. App Store
Read from the stores on 2026-11-13.
User comments