Is Carnival Cruise Line down or not working today?
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Carnival Cruise Line current status
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Based on user reports, unofficial · updated at
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Carnival Cruise Line: Online Check-in problems and deadlines, creating a booking account, cancellation penalties, logging in to the Carnival HUB App on board, and Carnival phone support.
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About Carnival Cruise Line
Carnival Cruise Line is a cruise line; guests book cruises, complete Online Check-in and manage bookings on carnival.com and in the Carnival HUB App.
Source: carnival.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideCarnival Online Check-in not working
Carnival Online Check-in gives a technical error
Carnival's Online Support handles technical issues and system errors with Online Check-in.
- On mobile, try a desktop computer instead.
- Call Online Support at 800 845-2599.
You can't open Carnival Online Check-in yet
Online Check-in opens within 14 days before sailing and closes at midnight Eastern time before the sailing date.
- Check in within the 14 days before sailing, before midnight (Eastern) the night before.
Source: help.carnival.com
Sign-in or account access · Official step-by-step guideCan't log in to check in on carnival.com
You can't get into your Carnival booking to check in
You need a carnival.com account linked to your booking.
- Go to carnival.com/booked/home and create an account with your booking number, last name, date of birth, ship name and sail date.
- Log in with your email address or username and password, then select Online Check-In in the To Do List.
Source: help.carnival.com
Sign-in or account access · Official step-by-step guideCan't log in to the Carnival HUB App
You can't log in to the Carnival HUB App on board
Before the cruise you use your Carnival.com account or booking details; on board you need your folio number and date of birth.
- On board, log in with the folio number on your Sail & Sign card and your date of birth.
ServiceDownToday: Still stuck or the delay has passed? Carnival Service Specialists (booked directly): 800 327-5782 · all contact options
Source: carnival.com
Help · Official step-by-step guideCanceling a Carnival cruise booking
You want to know whether canceling your Carnival cruise costs you
Before final payment there is no penalty, unless your promotion has a non-refundable deposit or price; after that the penalty grows as departure nears.
- Log in to your carnival.com profile.
- Under My Cruise Details, click 'Is there a penalty for cancelling this booking'.
ServiceDownToday: Still stuck or the delay has passed? Carnival Service Specialists (booked directly): 800 327-5782 · all contact options
Source: help.carnival.com
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
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