Is Cashfree down or not working?
No recent reports (updated ).
Cashfree current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Cashfree is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Cashfree website.
Official status not recently checked. Open the official status page
Cashfree Payments (India): the Cashfree payment gateway used to pay merchants online, plus Cashfree merchant dashboard and payouts
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Cashfree isn't working for you.
About Cashfree
Cashfree Payments is an Indian payment gateway that lets businesses collect payments, make payouts and manage international payments.
Source: cashfree.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolCashfree status page
Cashfree's status page shows the state of its products, including payouts to beneficiary banks.
Source: status.cashfree.com
Sign-in or account access · Official toolCashfree merchant account help
Merchants can find answers about their Cashfree account profile, two-factor authentication and notifications.
Source: cashfree.com
Only your account or device?
Payment, bill or refund · Official step-by-step guideMoney deducted but your Cashfree payment failed
You paid but got no confirmation email from Cashfree
Your transaction may be pending or may have failed.
The payment failed but the amount was deducted
It is credited back automatically to your original payment method in 3-5 business days.
The payment is stuck as pending
Cashfree reconciles with banks daily: the order is either processed or refunded, and a refund takes 5-7 business days to reach your bank account.
Source: cashfree.com
Sign-in or account access · Official step-by-step guideCashfree Merchant Dashboard: can't get in with your invitation
A team member didn't receive the invitation email (merchants)
Invitation emails can be filtered as spam, delayed, or blocked by corporate email systems.
- Check the spam folder and the email address under User Management > Invited Users. Then resend: Settings > Access Management > User Management, find the user, select the ellipsis icon and choose 'Resend Invitation'. Wait 10-15 minutes before resending again.
Source: cashfree.com
Payment, bill or refund · Official step-by-step guideYour refund via Cashfree hasn't arrived
You cancelled or returned an order and await a refund
The merchant starts the refund; Cashfree then emails you a 'refund initiated' confirmation, and the money may take 5-7 business days to reach your account.
- If the merchant doesn't respond, report the issue to Cashfree with all the transaction details.
ServiceDownToday: Still stuck or the delay has passed? Cashfree request form for a payment you made via Cashfree open · all contact options
Source: cashfree.com
Lost, stolen or fraud · Official step-by-step guideReport an unauthorized Cashfree payment or a fraudulent merchant
You see a purchase you didn't make, or a merchant defrauded you
- Raise an issue with Cashfree with the unique transaction reference number and a bank statement showing the transaction.
Source: cashfree.com
Order, delivery or lost item · Official step-by-step guideOrder not delivered after paying with Cashfree
Your order is late, missing or faulty
Cashfree takes the payment; orders are handled by the merchant, so contact them first.
- If it's unresolved after 10 business days, report it to Cashfree with the form; you'll hear back in 4-5 business days.
ServiceDownToday: Still stuck or the delay has passed? Cashfree contact email: care@cashfree.com · all contact options
Source: cashfree.com
ServiceDownToday checks
General steps from us, not an official Cashfree procedure and not counted as help from Cashfree.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about Cashfree
- cashfree payment
- cashfree app
- cashfree login
- cashfree login with phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Cashfree's own status page →
Contact Cashfree by reason
- Billing and paymentsCashfree request form for a payment you made via Cashfree
- GeneralCashfree contact email: care@cashfree.com
Technical information
Official website infrastructure: AWS, Amazon CloudFront (from the public DNS records of www.cashfree.com).
User comments