Is CenterPoint Energy down or not working today?

No recent reports (updated ).

CenterPoint Energy current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that CenterPoint Energy is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official CenterPoint Energy website.

Report a CenterPoint outage or check the Outage Tracker: Open the page

CenterPoint Energy (US): electricity and natural gas service, outages, My Account and the CenterPoint mobile app

Power cut? Start with the official help for it:

CenterPoint Energy electric: 800-332-7143

CenterPoint gas leak emergency hotline: 888-876-5786

Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if CenterPoint Energy isn't working for you.

About CenterPoint Energy

CenterPoint Energy is a US utility delivering electricity and natural gas; customers manage accounts in My Account and the CenterPoint app.

Source: centerpointenergy.com (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolReport a CenterPoint outage or check the Outage Tracker

CenterPoint Energy's official outage page lets you report an outage and links to the Outage Tracker map of current outages.

Source: actioncenter.centerpointenergy.com

Service disrupted or unsafe?

Safety or emergency · Official step-by-step guideCenterPoint gas leak or downed power line

You suspect a natural gas leak

  • Leave your home immediately, go somewhere safe and call 911, then the gas Leak Emergency Hotline: 713-659-2111 or 888-876-5786.

Your natural gas service is out

  • Call 713-659-2111 or 800-752-8036.

Source: centerpointenergy.com

Only your account or device?

Sign-in or account access · Official step-by-step guideLocked out of CenterPoint My Account

You can't log in

Your User ID is the email you registered with; the password is case-sensitive.

  • Check Caps Lock is off.
  • After five failed attempts the account locks; it unlocks automatically after 30 minutes with the correct details.

Source: centerpointenergy.com

Payment, bill or refund · Official step-by-step guideCenterPoint Energy bill: returned payment or trouble paying

Your payment was returned

For insufficient funds, CenterPoint debits your account with the returned amount and adds a service charge; your bank may charge a fee too.

You can't pay your bill in full

You may qualify for a payment arrangement covering current and past due charges.

  • Sign in to My Account to see if an arrangement is available, or call customer service.

You want to cancel a one-time payment you just made

One-time payments are processed immediately and can't be cancelled.

  • Contact customer service to change the payment method or amount.

Source: centerpointenergy.com

Payment, bill or refund · Official step-by-step guidePay or get help with your CenterPoint bill

You want to pay automatically or need help paying

  • Use My Account to set up AutoPay, paperless billing and payment alerts.
  • Ask about payment extensions or arrangements, or assistance programs if you're eligible.

ServiceDownToday: Still stuck or the delay has passed? CenterPoint Energy customer service: 800-227-1376 · all contact options

Source: centerpointenergy.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official CenterPoint Energy procedure and not counted as help from CenterPoint Energy.

Site or app won't load?

  • In the app: update it, or close it completely and open it again.
  • On the website: try another browser, or a private window.
  • In both: try another network, switching between Wi-Fi and mobile data.

Is it down or is it just me? →

What people search for about CenterPoint Energy

  • centerpoint energy login
  • centerpoint energy bill pay
  • centerpoint energy login mn pay bill
  • centerpoint energy login bill pay online

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact CenterPoint Energy by reason

Technical information

The app: CenterPoint Energy My Account

  • iPhone and iPad: version 3.3.0, released 2026-10-26, needs iOS 17.2 or later. App Store

Read from the stores on 2026-11-11.

Official website infrastructure: Vercel (from the public DNS records of www.centerpointenergy.com).