Is Chipotle down or not working today?
No recent reports (updated ).
Chipotle current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Chipotle is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Chipotle website.
Chipotle (US restaurant chain): online and app ordering, delivery orders and refunds, Chipotle Rewards points, account sign-in, gift cards, Customer Care
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
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Help others by reporting if Chipotle isn't working for you.
About Chipotle
Chipotle Mexican Grill is a US fast-casual restaurant chain; customers order in restaurants, at chipotle.com or in the Chipotle app, and earn points with Chipotle Rewards.
Source: chipotle.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideCan't order online or sign in to Chipotle
You can't order on chipotle.com or can't sign in
Chipotle's first fix is to let your browser accept all cookies; password reset emails can land in spam.
- Make your browser accept all cookies, and check your spam folder for the new-password email.
- If it still fails, get in touch through the Contact Us page.
Chipotle Rewards shows an error when you try to join
Your email may already be used by a Chipotle ordering account.
- Sign in with that account, or reset its password.
Source: chipotle.com
Order, delivery or lost item · Official step-by-step guideProblem with a Chipotle delivery or online order
Your Chipotle delivery order has a problem
Orders placed on chipotle.com or the Chipotle app are handled by Chipotle's Customer Care; orders placed on DoorDash, UberEats, Postmates or GrubHub are handled by that partner.
- For a chipotle.com or app order, click ASK PEPPER on the Contact Us page or call 1-800-CHIPOTLE.
- For an order placed on a delivery partner's app, contact that partner directly.
You want to cancel or change a Chipotle order you just placed
Orders go straight to the restaurant crew or courier team, so they can't be cancelled or modified after submission.
- Contact Customer Care through ASK PEPPER on the Contact Us page if something is wrong.
Source: chipotle.com
Help · Official step-by-step guideChipotle Rewards points missing
Your Chipotle Rewards points haven't appeared
Points usually appear within 30 minutes but can take up to 24 hours; gift cards, alcohol, gear, taxes, fees and tips don't earn points.
- Wait up to 24 hours, then contact Customer Care with your receipt.
You forgot to scan for Chipotle points in the restaurant
You can submit a Points Request within 30 days, up to 2 a day and 4 a month; guest, third-party and some other orders aren't eligible.
- Keep your receipt and submit a Points Request in the app or online within 30 days.
Source: chipotle.com
Help · Official step-by-step guideChipotle Rewards questions
Your Chipotle Rewards points seem to have disappeared
Points don't expire as long as you make at least one qualifying purchase per year.
- Make at least one qualifying purchase a year to keep your points.
Chipotle won't let you use two rewards on one order
Typically only one reward is allowed per order; rewards, coupons and promo codes can't be combined.
- Use the other reward on a future order.
ServiceDownToday: Still stuck or the delay has passed? Chipotle Customer Care (phone): 1-800-CHIPOTLE · all contact options
Source: chipotle.com
Help · Official step-by-step guideChipotle points removed after a cancelled purchase
Chipotle removed points from your Rewards account
If a purchase that earned points is voided or cancelled, Chipotle can deduct those points.
- Check whether one of your purchases was voided or cancelled, then contact Customer Care if the deduction looks wrong.
Source: chipotle.com
Help · Official step-by-step guideGet the small balance of a Chipotle gift card back
A small balance is stuck on your Chipotle gift card and you need a refund
Cards with less than $10 left ($15 in California) can be paid out by bank transfer or check.
- Fill out the gift card cash back form; Customer Care processes the request.
Source: chipotle.com
ServiceDownToday checks
General steps from us, not an official Chipotle procedure and not counted as help from Chipotle.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Chipotle
- chipotle login
- chipotle app
- chipotle app not working
- chipotle not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Chipotle by reason
Technical information
The app: Chipotle
- iPhone and iPad: version 11.22.1, released 2026-11-10, needs iOS 16.4 or later. App Store
- Android: updated Oct 25, 2026, needs Android 9 and up. Play Store
Read from the stores on 2026-11-13.
User comments