Is Chubb down or not working today?
No recent reports (updated ).
Chubb current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Chubb is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Chubb website.
Chubb in the U.S. (property, auto, business and accident insurance): reporting a claim 24/7 online, by phone 1-800-CLAIMS-0 or email, what to have ready, protecting property after a loss, car accidents, uploading claim documents, ACE American and workers' compensation claim lines, paying Personal Lines and Small Business bills, finding your agent.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Chubb isn't working for you.
About Chubb
Chubb is an insurer offering personal and commercial insurance in the U.S., with claims service 24 hours a day.
Source: chubb.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Lost, stolen or fraud · Official step-by-step guideReport a claim to Chubb
You need to report a new claim to Chubb
Claims can be reported 24 hours a day, 7 days a week, online, by phone or by email.
- Call 1-800-CLAIMS-0 (1-800-252-4670).
- Or email cscfnol@chubb.com, or file the claim online.
Your policy is an ACE American Insurance Company policy
ACE claims have their own lines depending on the time of day.
- Call 1-800-433-0385 from 8 a.m. to 5 p.m. EST, or 1-800-523-9254 after 5 p.m. EST.
- Or email chubbclaimsfirstnotice@chubb.com.
Source: chubb.com
Lost, stolen or fraud · Official step-by-step guideDamage to your home insured by Chubb
Your home or property was damaged
Report the claim immediately and protect the property from further damage; reasonable protection costs after a covered loss are reimbursed.
- Take protective steps: shut off the water after a leak, secure your home after a burglary, call the police or fire department.
- Have your policy number, date and address of the loss, a short description and other parties' contacts ready.
You want to throw away items damaged in a Chubb claim
Items can typically be discarded once inspected or documented as non-repairable.
- Talk to your examiner before discarding any damaged items.
Source: chubb.com
Lost, stolen or fraud · Official step-by-step guideCar accident with a Chubb policy
You were in a car accident (Chubb auto)
Call 911 first for emergency assistance, especially if anyone is injured.
- Call 911.
- Stay at the scene, take photos of the scene and vehicles, and exchange insurance and contact information with those involved and witnesses.
Source: chubb.com
Payment, bill or refund · Official step-by-step guidePay your Chubb bill
You need help paying your Chubb bill
Personal Lines and Small Business have separate billing teams; you can also pay online.
- Personal Lines: call 1-866-324-8222 or email customercare@chubb.com.
- Small Business: call 1-833-550-9660 or email smallbizbilling@chubb.com.
You lost your Chubb agent's contact information
Your agent or broker is usually the best first point of contact.
- Call 1-866-324-8222 for Personal Lines or 1-800-682-4822 for Commercial Lines.
Source: chubb.com
Check status or progress · Official step-by-step guideSend documents for your Chubb claim
You need to send documents for an open Chubb claim
You can upload them online with your claim number, or ask your adjuster for the mail or fax details.
- Upload the documents through Chubb's online application using your claim number.
ServiceDownToday: Still stuck or the delay has passed? Chubb U.S. general inquiries form open · all contact options
Source: chubb.com
ServiceDownToday checks
General steps from us, not an official Chubb procedure and not counted as help from Chubb.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Chubb
- chubb login
- chubb app
- chubb app not working
- chubb lock not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Chubb by reason
Technical information
The app: Chubb Mobile
- iPhone and iPad: version 5.1.2, released 2026-11-02, needs iOS 17.0 or later. App Store
Read from the stores on 2026-11-13.
User comments