Is CIBC down or not working today?
No recent reports (updated ).
CIBC current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that CIBC is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official CIBC website.
CIBC online banking, app and cards — Canada
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if CIBC isn't working for you.
About CIBC
CIBC (Canadian Imperial Bank of Commerce) is a North American financial institution.
Source: cibc.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-10).
Only your account or device?
Lost, stolen or fraud · Step by stepReport a lost or stolen CIBC credit card in the app
- In the CIBC app, find the card and open its three-dot menu.
- Choose "Report lost or stolen card", then "I lost my card" or "My card was stolen".
- The card is locked at once, whatever you answer.
- A new card with a new number is mailed to your address on file.
ServiceDownToday: Still stuck or the delay has passed? Lost or stolen card (CIBC Telephone Banking): 1-800-663-4575 · all contact options
Source: cibc.com
Payment, bill or refund · Step by stepCIBC card declined: check credit, PIN, address and activation
- Check the card's available credit in the app.
- Set a new PIN under Manage My Card > Choose PIN.
- Make sure your billing address and phone match what the merchant has.
- A new or replacement card may not be activated yet: More > Activate card.
Source: cibc.com
Sign-in or account access · Step by stepReset your CIBC Online Banking password
- On the sign-on screen, choose "Reset your password".
- Enter your card number, expiry date and a phone number on file.
- Enter the one-time verification code CIBC sends you.
- The new password works for both online banking and the app.
Source: cibc.com
Payment, bill or refund · ExplanationCIBC Interac e-Transfer not claimed: what happens to the money
- A transfer isn't completed if, for example, the recipient doesn't claim it within the 30-day claim period.
- In those cases the money is deposited back into your account automatically.
- CIBC says returning the funds may take up to 30 days (it doesn't say from when: check the transfer's status in online banking).
ServiceDownToday: Still stuck or the delay has passed? Costco Mastercard: 1-866-346-2999 · all contact options
Source: cibc.com
ServiceDownToday checks
General steps from us, not an official CIBC procedure and not counted as help from CIBC.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with CIBC. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when CIBC has a problem
What people search for about CIBC
- cibc login
- cibc online banking login
- cibc login credit card
- cibc app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact CIBC by reason
- Fraud or securityLost or stolen card (CIBC Telephone Banking): 1-800-663-4575
- Fraud or securityReport fraud: 1-888-872-2422
- Billing and paymentsCostco Mastercard: 1-866-346-2999
Technical information
Official website infrastructure: Akamai (from the public DNS records of www.cibc.com).
User comments