Is Cogeco down or not working today?
No recent reports (updated ).
Cogeco current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Cogeco is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Cogeco website.
Official status not recently checked. Open the official status page
Cogeco (Ontario and Quebec): Internet, TV (EPICO, TiVo), home phone, Cogeco Mobile, My Account
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Cogeco isn't working for you.
About Cogeco
Cogeco is a Canadian provider of Internet, TV, home phone and mobile service over a fibre-powered network.
Source: cogeco.ca (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolCogeco reported outages: check your area
Cogeco's official outages page shows scheduled maintenance and reported outages by postal code.
Source: cogeco.ca
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Cogeco My Account: username or password forgotten
You forgot your My Account username
- On the My Account login page, select 'Forgot username?' and enter the email address of your My Account profile: you'll receive your username by email.
You forgot your My Account password
- On the login page, select 'Forgot password?' and enter your username.
- Click the link in the email, enter a new password and select Save.
Conditions: If the email address of your profile is no longer available, you'll need to contact Cogeco.
Source: help.cogeco.ca
Not working or down · Official step-by-step guideCogeco Internet not working
Your Internet is down on all devices
- Check the Reported Outages page with your postal code.
- Check that the modem has lights and that its power supply is plugged in and switched on.
- Make sure the coaxial cable connections are finger-tight.
- Reset your modem (My Account > Equipment > Reset), then contact Technical Support if it's still down.
Source: help.cogeco.ca
Not working or down · Official step-by-step guideReset your Cogeco modem
You need to restart the modem
The modem can take up to 5 minutes to resynchronize.
- Reset it in My Account (Equipment > Reset) or the My Account app.
- Or unplug the power for 10 seconds; or press the reset button for 3 seconds (longer may factory reset it).
Source: help.cogeco.ca
Not working or down · Official step-by-step guideCogeco services after a power outage
Power is back but services aren't
Devices usually reconnect in 5-10 minutes; TV channels and the guide can take longer to load.
- If the modem isn't online after 10-15 minutes, reset it manually.
Source: help.cogeco.ca
What people search for about Cogeco
- cogeco login
- cogeco login my account
- cogeco app
- cogeco app server is down
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Cogeco's own status page →
Contact Cogeco by reason
Technical information
Official website infrastructure: Cloudflare (from the public DNS records of www.cogeco.ca).
User comments