Is ComEd down or not working today?
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ComEd current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that ComEd is working; it means nobody has reported a problem here recently.
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Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official ComEd website.
ComEd (Commonwealth Edison, northern Illinois electric utility): reporting a power outage online, by phone, by text OUT to 26633 or in the ComEd app, outage text alerts and status, downed power lines, paying the bill by phone or mail, customer service phone lines in English, Spanish and other languages
Power cut? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if ComEd isn't working for you.
About ComEd
ComEd (Commonwealth Edison) is the electric utility serving northern Illinois, part of Exelon.
Source: comed.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Service disrupted or unsafe?
Not working or down · Official step-by-step guideReport a ComEd power outage
Your power is out (ComEd)
ComEd asks you to report it right away, online or by phone, 24 hours a day.
- Report it online, or call 1-800-Edison-1 (1-800-334-7661).
- Then check your outage status or the outage map.
Source: comed.com
Safety or emergency · Official step-by-step guideComEd downed power line
You see a downed power line
Leave the area immediately, then call ComEd; representatives answer 24 hours a day, 7 days a week.
- Leave the area and call 1-800-EDISON-1 (1-800-334-7661).
Source: comed.com
Not working or down · Official step-by-step guideReport a ComEd outage by text or app
You want to report a ComEd outage from your phone
Texting OUT to 26633 reports it; you then confirm if it's a PARTIAL outage (flickering lights) or a FULL outage.
- Text OUT to 26633 and answer PARTIAL or FULL, or report it in the free ComEd app.
You want updates on your ComEd outage
Outage Alerts notify you as the status changes; texting STAT gives the status on demand.
- Enroll by texting ADD OUTAGE to 26633, then text STAT to 26633 for your status.
Source: comed.com
Only your account or device?
Payment, bill or refund · Official step-by-step guidePay your ComEd bill by phone or mail
You need to pay your ComEd bill without going online
You can pay by phone with a credit card, debit card or bank account, or by mail.
- Call 1-800-588-9477 (business customers: 1-877-426-6331).
- By mail, make the check payable to ComEd with your account number and send it to ComEd, P.O. BOX 6111, Carol Stream, IL 60197-6111; allow one week.
Source: comed.com
Other help
Help · Official step-by-step guideContact ComEd customer service
You need to talk to ComEd
Customer service representatives answer 7 a.m. to 7 p.m., Monday through Friday; Tuesday to Friday 11:00 a.m. to 4:00 p.m. has shorter waits.
- Call 1-800-EDISON-1 (1-800-334-7661); Spanish: 1-800-955-8237; business: 1-877-426-6331.
You need help with a ComEd bill you can't afford
ComEd has an assistance programs line.
- Call 1-888-806-CARE (1-888-806-2273).
Source: comed.com
ServiceDownToday checks
General steps from us, not an official ComEd procedure and not counted as help from ComEd.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about ComEd
- comed login
- comed login pay bill
- comed login account
- comed login phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact ComEd by reason
- GeneralComEd customer service (residential): 1-800-334-7661Open 7 a.m. to 7 p.m., Monday through Friday
- GeneralComEd emergency line: 1-800-334-7661Open 24 hours a day, 7 days a week
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