Is Costco down or not working today?
No recent reports (updated ).
Costco current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Costco is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Costco website.
Costco.com and the Costco app (US): online orders, membership account
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Costco isn't working for you.
About Costco
Costco Wholesale is a membership warehouse retailer; Costco.com and the Costco app handle online orders.
Source: costco.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Sign-in or account access · Official step-by-step guideForgot your Costco.com password
You forgot your Costco.com password
- On the sign-in page, select 'Forgot Password?', enter your email address and select 'Send Verification Code'.
- Enter the code from the email and select 'Verify Code', then enter your new password and select 'Update'.
Conditions: The code expires after 15 minutes; check your spam folder if you can't find the email.
Source: customerservice.costco.com
Sign-in or account access · Official step-by-step guideSign in to Costco.com with a passkey
You keep forgetting your password
- Set up a Costco passkey: you then sign in with your fingerprint, Face ID or PIN instead of a password.
Source: signin.costco.com
Not working or down · Official step-by-step guideCostco.com order: where is it?
You want to see your order status
- Go to Orders & Purchases in your Costco.com account, or select Orders & Returns on the Costco.com homepage and sign in.
The status still says "Order Placed"
- Your order is still being processed; it changes to "Shipped" once it has tracking information.
Source: customerservice.costco.com
Payment, bill or refund · Official step-by-step guideCostco returns and refunds
You want to return something or get your membership refunded
- Costco's Risk-Free 100% Satisfaction Guarantee covers membership and merchandise: membership fees can be refunded at any time upon request.
Source: help.costco.com
Not working or down · Official step-by-step guideContact Costco about an online order
You need help with a Costco.com order
- Try the self-service options first (return/replace order, cancel order, price match).
- Or call Costco.com Online Orders at 1-800-955-2292.
Source: customerservice.costco.com
ServiceDownToday checks
General steps from us, not an official Costco procedure and not counted as help from Costco.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about Costco
- costco login
- costco login credit card
- costco app
- costco not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Costco by reason
Technical information
Official website infrastructure: Fastly (from the public DNS records of www.costco.com).
User comments