Is Cricket Wireless down or not working today?
No recent reports (updated ).
Cricket Wireless current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Cricket Wireless is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Cricket Wireless website.
Cricket Wireless (US): mobile service, myCricket app and account, bill payment
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Cricket Wireless isn't working for you.
About Cricket Wireless
Cricket Wireless is a US mobile phone service; the myCricket app lets you manage your account, payments, plan and data.
Source: App Store listing (publisher: Cricket Wireless, LLC)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Not working or down · Official step-by-step guideCricket phone has no service, calls or data
No signal, or calls, texts or data don't work
- Remove and replace the SIM card (and battery if it comes out), then turn your phone back on.
- Check the signal indicator to make sure you have Cricket coverage where you are.
- Make sure your current monthly plan is paid.
- Turn Wi-Fi off for a moment and try mobile data, then check your phone has the latest software.
Conditions: Still not working? Call or chat with Cricket Support, ideally from a different phone.
Source: cricketwireless.com
Payment, bill or refund · Official step-by-step guidePay your Cricket bill (even without signing in)
You need to pay but can't sign in
- Use Quick Pay (top navigation of cricketwireless.com): it pays a Cricket account online without signing in, with a credit, debit, Cricket Refill or Service Payment Card.
Conditions: Quick Pay doesn't save your card, and paying with several cards means separate payments.
ServiceDownToday: Still stuck or the delay has passed? Cricket customer support: 1-800-CRICKET (274-2538), or 611 from your Cricket phone · all contact options
Source: cricketwireless.com
Sign-in or account access · Official step-by-step guideForgot your Cricket username or password
You forgot your username
- You can type your 10-digit Cricket phone number in the username field instead.
- Or select Forgot Username and enter your Cricket number: your username is sent by text.
You forgot your password
- Enter your username and Cricket number, then the verification code sent by text, and create a new password (8-24 characters, at least one letter and one number, no spaces or special characters).
Source: cricketwireless.com
Payment, bill or refund · Official step-by-step guideCan't pay your Cricket bill on time (BridgePay)
You can't pay your whole bill now
BridgePay lets you split your bill into two separate payments.
- Set up BridgePay within 7 days before or after the start of your billing cycle: you get 7 more days to keep your service active and make the second payment.
ServiceDownToday: Still stuck or the delay has passed? Cricket customer support: 1-800-CRICKET (274-2538), or 611 from your Cricket phone · all contact options
Source: cricketwireless.com
Payment, bill or refund · Official step-by-step guideCricket service suspended for a missed payment
Your service was suspended after a missed due date
- You can still set up BridgePay up to 59 days after the original due date (this resets your monthly due date).
- Setup is online, via Chat or in a Cricket store; Auto Pay must be off to enroll.
You missed the second BridgePay payment
- Pay your total amount due for the next month in full to restore service; payments are due by 11:59 p.m. Central Time.
Source: cricketwireless.com
Sign-in or account access · Official step-by-step guideManage your account in the myCricket app
You want to pay, check data or change your plan
- Use the myCricket app (customers 18 and older); on a multi-line account each person logs in with the account username and password.
ServiceDownToday: Still stuck or the delay has passed? Cricket customer support: 1-800-CRICKET (274-2538), or 611 from your Cricket phone · all contact options
Source: cricketwireless.com
ServiceDownToday checks
General steps from us, not an official Cricket Wireless procedure and not counted as help from Cricket Wireless.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Cricket Wireless
- cricket wireless pay bill
- cricket wireless login
- cricket wireless login with phone number
- cricket wireless login account sign up
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Cricket Wireless by reason
Technical information
The app: myCricket App
- iPhone and iPad: version 5.2.2, released 2026-10-23, needs iOS 18.0 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Akamai (from the public DNS records of www.cricketwireless.com).
User comments