Is California DMV down or not working today?

MyDMV won't log you in even with the right password

The DMV recommends the latest version of your operating system and browser, and switching device or browser if it continues.

• Update your OS and browser, or try another device or a recommended browser (Chrome, Edge, Firefox, Safari).
• If it still fails after switching browsers, call the DMV contact center at 1-877-563-5213.

You forgot your MyDMV password

The Password Reset workflow needs access to the email linked to your account.

• Use the Password Reset workflow on MyDMV.

You lost access to your MyDMV email or phone

Without the email, Email Re-Registration needs your account phone; without both, call the DMV contact center.

• Complete the Email Re-Registration workflow, or call 1-877-563-5213 if you have neither the email nor the phone.

The DMV site won't let you create an account or pay while on a VPN

VPNs can give an IP address that looks unusual or high-risk and block accounts, applications or payments.

• Use the DMV website from your home network or mobile data without a VPN.

You can't renew your California registration online

Online renewal needs a card or checking account, the VIN's last 5 digits, insurance, and smog certification on file.

• Have your plate number, the last 5 VIN digits and payment ready; you can also pay cash at a DMV kiosk.

You paid your registration but it isn't finalized

If the vehicle needs smog certification, renewal isn't final until that is done.

• Complete the smog certification.

You paid the California DMV a fee by mistake

The DMV refunds fees paid in error or not required, for example renewal fees paid after the vehicle was sold.

• Mail an Application for Refund (ADM 399) with the required documents to the address on the form.