Is Duquesne Light down or not working today?
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Duquesne Light current status
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Based on user reports, unofficial · updated at
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Duquesne Light Company (Pittsburgh-area electric utility): power outages and downed wires, outage map and alerts, service shut-off and restoration, payment arrangements, customer service
Power cut? Start with the official help for it:
Duquesne Light downed wires and dangerous conditions: 888-393-7000
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Duquesne Light isn't working for you.
About Duquesne Light
Duquesne Light Company (DLC) is the electric utility for the Pittsburgh area; customers report outages, follow the outage map and manage their bills online or in the DLC app.
Source: duquesnelight.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolDuquesne Light report an outage
Duquesne Light's official outage page lets you report an outage or issue online and view the outage map.
Source: duquesnelight.com
Service disrupted or unsafe?
Not working or down · Official step-by-step guideDuquesne Light power outage or downed wire
Your power is out
If your neighbors have power, the problem may be your breakers or fuses.
- Check your breakers or fuses first, then report the outage online.
- Register for My Alerts to get updates about your outage.
ServiceDownToday: Still stuck or the delay has passed? Duquesne Light downed wires and dangerous conditions: 888-393-7000 · all contact options
Source: duquesnelight.com
Safety or emergency · Official step-by-step guideDuquesne Light downed wire or dangerous condition
You see a downed or low wire, a broken pole or another dangerous condition
Dangerous conditions are reported by phone.
- Call Duquesne Light at 888-393-7000.
Source: duquesnelight.com
Not working or down · Official step-by-step guideFollow a Duquesne Light outage
You want updates while your Duquesne Light power is out
Duquesne Light sends text, voice and email outage alerts, and its app shows current outages on a map.
- Sign up for My Alerts, or report and view outages in the DLC mobile app.
Source: duquesnelight.com
Only your account or device?
Payment, bill or refund · Official step-by-step guideDuquesne Light power shut off for non-payment
Your Duquesne Light power was shut off for non-payment
Residential customers shut off within the past 30 days can restore service online; most restorations happen within 60 minutes after payment, up to 24 hours, and only between 4 a.m. and 7 p.m. on business days.
- Log in or register for an online account and click Restore my Service; you'll see the amount required and payment assistance options.
- If it has been more than 30 days, submit a request to start service.
ServiceDownToday: Still stuck or the delay has passed? Duquesne Light Customer Service (residential): 888-393-7100 (open Agents Monday - Friday 8 am - 5 pm; automated system 24/7) · all contact options
Source: duquesnelight.com
Payment, bill or refund · Official step-by-step guideCan't pay your Duquesne Light bill
You can't pay your Duquesne Light bill in full
A payment arrangement spreads the balance into monthly installments billed with your current charges; the Customer Assistance Program (CAP) offers lower payments based on income.
- Select "Apply Now" for a payment arrangement, or apply for CAP; CAP customers call 412-393-7200 and business customers 412-393-7300.
Source: duquesnelight.com
ServiceDownToday checks
General steps from us, not an official Duquesne Light procedure and not counted as help from Duquesne Light.
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- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about Duquesne Light
- duquesne light login
- duquesne light bill pay
- duquesne light outages
- duquesne light login bill pay online free
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Duquesne Light's own status page →
Contact Duquesne Light by reason
- GeneralDuquesne Light Customer Service (residential): 888-393-7100Open Agents Monday - Friday 8 am - 5 pm; automated system 24/7
- Outage or service problemDuquesne Light downed wires and dangerous conditions: 888-393-7000
User comments