Is Emirates NBD down or not working today?

No recent reports (updated ).

Emirates NBD current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that Emirates NBD is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Emirates NBD website.

Emirates NBD (UAE) personal banking: Online Banking, the Emirates NBD mobile banking app and cards

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Emirates NBD isn't working for you.

About Emirates NBD

Emirates NBD is a Dubai-based banking group, one of the largest in the UAE, offering accounts, cards and loans with Online and Mobile Banking.

Source: emiratesnbd.com (official website)

Official help by problem

Check a wider outage

No official status page found (searched on 2026-11-12).

Only your account or device?

Sign-in or account access · Official step-by-step guideEmirates NBD Online or Mobile Banking blocked

You entered a wrong password or secret answer too many times

  • Reset your password, or your secret questions, instantly.

The bank blocked your profile because it was compromised

  • Call Emirates NBD from your registered mobile number, verify yourself with your PIN and say 'issue with online/mobile banking'.

Your documents with the bank are out of date

  • Call the bank and say 'update documents' when prompted.

You still can't get in

  • Call +971 600 54 0000 and say 'issue with online/mobile banking', or visit a branch with your passport or Emirates ID.

Source: emiratesnbd.com

Sign-in or account access · Official step-by-step guideReset your Emirates NBD digital banking password

You forgot your password or are locked out after wrong attempts

  • Reset it instantly in Online Banking or Mobile Banking.
  • Choose a password of at least 8 characters with upper and lower case letters, a number and a special character.

You can't reset or sign in on an Android phone

After the first set-up, password reset and sign-in on Android need biometrics; if the camera can't verify you, Emirates NBD calls you to finish the check.

Source: emiratesnbd.com

Lost, stolen or fraud · Official step-by-step guideEmirates NBD card transaction you don't recognise

You see a suspicious transaction on your card

  • Temporarily block your card in Mobile or Online Banking.
  • Check the merchant isn't trading under another name, a joint or supplementary cardholder, a free trial or a hotel pre-authorisation.
  • Still not yours? Permanently block the card and call +971 600 540000.

You want to dispute a normal (non-fraud) purchase

Speak to the merchant first; a dispute must be raised within 30 days of the statement date.

Source: emiratesnbd.com

Lost, stolen or fraud · Official step-by-step guideEmirates NBD card lost or stolen: lock or block it

You can't find your card

A temporary lock protects the card until you find it and can be removed later.

  • Lock the card temporarily in Online Banking or Mobile Banking.

Your card is lost, stolen or may be compromised

Blocking does not stop standing orders and direct debits from your account.

  • Block the card permanently and ask for a replacement.

ServiceDownToday: Still stuck or the delay has passed? Emirates NBD: report a transaction you don't recognise: +971 600 540000 · all contact options

Source: emiratesnbd.com

Payment, bill or refund · Official step-by-step guideActivate your Emirates NBD card

Your new card doesn't work yet

  • Activate it in Online or Mobile Banking: select the card, tap Activate, enter the expiry date and set your PIN.

Source: emiratesnbd.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Emirates NBD procedure and not counted as help from Emirates NBD.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

What people search for about Emirates NBD

  • emirates nbd login credit card
  • emirates nbd login app
  • emirates nbd login password
  • emirates nbd login online banking

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact Emirates NBD by reason

Technical information

Official website infrastructure: AWS, Cloudflare (from the public DNS records of www.emiratesnbd.com).