Is Erie Insurance down or not working today?
No recent reports (updated ).
Erie Insurance current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Erie Insurance is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Erie Insurance website.
Erie Insurance (ERIE, auto, home, life and business insurance): claims and claim status, roadside assistance, bill payment, online account and ERIE app sign-in, Customer Care
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About Erie Insurance
Erie Insurance (ERIE) sells auto, home, life and business insurance through local agents; customers can also file claims, pay bills and check claim status online or in the ERIE app.
Source: erieinsurance.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideErie Insurance roadside assistance
Your car broke down and you're insured with ERIE
ERIE takes roadside assistance requests online, in its app or by phone.
- Request roadside assistance online, in the ERIE app, or call (800) 367-3743, option 2.
Source: erieinsurance.com
Sign-in or account access · Official step-by-step guideErie Insurance online account sign-in
You forgot your Erie Insurance online account password
You can reset it from the login page.
- Go to the login page, select “Reset Password” and follow the on-screen prompts.
ERIE can't match you to your policy when you create an online account
Your details must be entered exactly as they appear on your policy, with your full name including middle initial.
- Re-enter your information exactly as on your policy, without a nickname, and answer the identity verification questions.
ServiceDownToday: Still stuck or the delay has passed? Erie Insurance Customer Care: (800) 458-0811 (open Monday to Friday 8 a.m. to 7 p.m., Saturday 9 a.m. to 4:30 p.m. (Eastern)) · all contact options
Source: erieinsurance.com
Claim or damage · Official step-by-step guideFile or check an Erie Insurance claim
You need to file a claim with Erie Insurance
You can file through your ERIE agent or directly with ERIE online, in the app or by phone; ERIE offers 24/7 support for auto, workers' compensation and home claims.
- Contact your local ERIE agent, or call (800) 367-3743, option 4, to start a new claim.
You want to know where your Erie Insurance claim stands
Your online account and the ERIE app show the claim's status, rental and repair shop information, payments made to you and your claims representative's contact details.
- Check the claim in your ERIE online account or mobile app, or call (800) 367-3743, option 5, to speak to a representative.
Your windshield or car glass is damaged
ERIE recommends reporting auto glass claims through your online account or the ERIE app.
- Report the glass claim in your online account or the app, or call (800) 367-3743, option 1.
Source: erieinsurance.com
Payment, bill or refund · Official step-by-step guidePay your Erie Insurance bill
You need to pay your Erie Insurance bill
You can make a one-time online payment with your policy or account bill number and ZIP code, pay in your online account, by phone or by mail.
- Use the one-time online payment with the bill number and ZIP code from your invoice, or call Customer Care at (800) 458-0811, option 5.
You want automatic payments on your ERIE policy
Automatic payments from checking or savings are available on certain payment plans and are set up by your agent.
- Contact your local Erie Insurance agent to sign up.
Source: erieinsurance.com
ServiceDownToday checks
General steps from us, not an official Erie Insurance procedure and not counted as help from Erie Insurance.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Erie Insurance
- erie insurance login
- erie insurance bill pay
- erie insurance login bill pay
- erie insurance login with policy number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Erie Insurance by reason
- GeneralErie Insurance Customer Care: (800) 458-0811Open Monday to Friday 8 a.m. to 7 p.m., Saturday 9 a.m. to 4:30 p.m. (Eastern)
- GeneralErie Insurance claims line: (800) 367-3743
Technical information
The app: Erie Insurance Mobile
- iPhone and iPad: version 1.16.5, released 2026-09-25, needs iOS 13.4 or later. App Store
- Android: updated Sep 23, 2026, needs Android 7.0 and up. Play Store
Read from the stores on 2026-11-13.
User comments