Is E*TRADE down or not working today?
No recent reports (updated ).
E*TRADE current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that E*TRADE is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official E*TRADE website.
E*TRADE from Morgan Stanley (online brokerage and Morgan Stanley Private Bank accounts): forgotten User ID or password, multi-factor authentication codes and automatic log-off, lost or stolen debit cards, card activation, PIN and daily limits, travel notices, unauthorized activity and lookalike websites, scam calls, transfer and check deposit timing, customer service phone lines.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
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Help others by reporting if E*TRADE isn't working for you.
About E*TRADE
E*TRADE from Morgan Stanley is an online brokerage offering trading and investing accounts, with bank accounts from Morgan Stanley Private Bank.
Source: us.etrade.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideForgot your E*TRADE User ID or password
You forgot your E*TRADE User ID or password
E*TRADE lets you retrieve your User ID and reset your password online, without calling.
- Use the retrieve your User ID or reset your password links in the E*TRADE FAQ answer.
ServiceDownToday: Still stuck or the delay has passed? E*TRADE and Morgan Stanley Private Bank customer service: 800-387-2331 (open 24 hours a day) · all contact options
Source: us.etrade.com
Sign-in or account access · Official step-by-step guideE*TRADE login code or automatic log-off
E*TRADE asks for a six-digit code when you sign on
That's multi-factor authentication: a unique six-digit code each time you sign on.
- Get the code from the free VIP Access mobile app on your device.
E*TRADE logged you out by itself
After a period of inactivity, E*TRADE logs you off automatically to reduce the risk of unauthorized access.
- Log back in by typing etrade.com in your browser or using a saved bookmark.
ServiceDownToday: Still stuck or the delay has passed? E*TRADE and Morgan Stanley Private Bank customer service: 800-387-2331 (open 24 hours a day) · all contact options
Source: us.etrade.com
Lost, stolen or fraud · Official step-by-step guideE*TRADE debit card lost, stolen or not working
Your E*TRADE debit card is lost or stolen, or someone knows your PIN
Contact E*TRADE immediately by phone.
- Call 800-387-2331 right away.
- To order a replacement card, call 800-387-2331.
Your new E*TRADE debit card isn't activated
You activate it by phone from your primary phone number and set your PIN at the same time.
- In the US, call 833-681-3394 from your primary phone number.
- Outside the US, call +1 859-488-4128 (toll applies).
You forgot your E*TRADE debit card PIN
You can set it online or by phone.
- Log on to etrade.com to set your PIN, or call 800-387-2331 to set it or get a PIN reminder by mail.
Your E*TRADE debit card is declined
Purchases are capped at $5,000 a day and cash withdrawals at $1,000 a day, both within your available balance.
- Check your available balance and today's spending against the daily limits.
- Traveling abroad: call 800-387-2331 beforehand to give your travel plans.
Source: us.etrade.com
Help · Official step-by-step guideUnauthorized or suspicious activity in your E*TRADE account
You see activity in your E*TRADE account that you didn't do
Contact E*TRADE immediately; the Customer Protection Guarantee covers unauthorized third-party use through no fault of your own.
- Call 800-387-2331, or +1 678-624-6210 from outside the US.
- Use a strong, unique password, enable multi-factor authentication and turn on account notifications.
You may have logged in on a fake E*TRADE site or got a suspicious E*TRADE email
Lookalike websites and questionable emails are among the cases E*TRADE wants reported right away.
- Call E*TRADE immediately at 800-387-2331.
- From now on, type etrade.com directly into your browser instead of following links.
Source: us.etrade.com
Lost, stolen or fraud · Official step-by-step guideA caller asks for your E*TRADE details
An unexpected caller asks for your passwords or Social Security number
Unexpected contact asking for sensitive information is a warning sign of a scam.
- Hang up and call back using a verified phone number.
Source: us.etrade.com
Payment, bill or refund · Official step-by-step guideE*TRADE transfer or check deposit not showing yet
Money you transferred in isn't in your E*TRADE account yet
Transfers from an external account can take up to three business days; internal transfers (except to an IRA) are immediate.
- Wait up to three business days after starting an external transfer.
Your E*TRADE mobile check deposit doesn't go through
The check must be payable to you, in the same name as on your account, or to the Morgan Stanley entity holding the account.
- Check the payee name on the check matches the name on your account.
ServiceDownToday: Still stuck or the delay has passed? E*TRADE and Morgan Stanley Private Bank customer service: 800-387-2331 (open 24 hours a day) · all contact options
Source: us.etrade.com
What people search for about E*TRADE
- e*trade login
- e*trade app
- e*trade app for android
- e trade app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact E*TRADE by reason
Technical information
The app: E*TRADE: Invest. Trade. Save.
- iPhone and iPad: version 15.8.1, released 2026-11-10, needs iOS 17.5 or later. App Store
Read from the stores on 2026-11-13.
User comments