Is Eurostar down or not working today?
No recent reports (updated ).
Eurostar current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Eurostar is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Eurostar website.
Eurostar latest travel updates (live service updates): Open the page
Eurostar trains (London, Paris, Brussels, Amsterdam and beyond): eurostar.com, Eurostar app, bookings and tickets
Service disrupted? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Eurostar isn't working for you.
About Eurostar
Eurostar sells high-speed train tickets to destinations in France, Belgium, the Netherlands and Germany, including London to Paris, on its website and app.
Source: App Store listing (publisher: Eurostar International Limited)
Official help by problem
Check a wider outage
Delay, cancellation or disruption · Official toolEurostar latest travel updates (live service updates)
Eurostar's official travel updates page lists live service updates (delays, cancellations) and planned disruptions on its network.
Source: eurostar.com
Check status or progress · Official toolEurostar real-time train times
Eurostar's official timetable page shows real-time train schedules between London St Pancras International and Paris Gare du Nord.
Source: eurostar.com
Service disrupted or unsafe?
Delay, cancellation or disruption · Official step-by-step guideEurostar train disrupted or cancelled
Your train is disrupted
- Log in to Manage your booking (or use your 6-character reference) to see your options.
- For urgent or complex requests, call Eurostar (UK: +44 (0)3432 186 186), Monday to Sunday, 08:00–20:00 CET.
Your request isn't urgent
- For a non-urgent request, use the AI travel assistant or send a message from your Eurostar account instead of calling.
Source: eurostar.com
Delay, cancellation or disruption · Official step-by-step guideChange your Eurostar booking
You need to change your travel date or time
- Use Manage your booking online to change your date or time, or view your options if your train is cancelled.
- You may pay exchange fees and/or the fare difference; Manage your booking isn't available for Eurostar Snap bookings.
You need to contact Eurostar
- Use the Contact Us form and give your booking reference, or call +44 (0)3432 186 186 (a service fee may apply).
Source: help.eurostar.com
Only your account or device?
Sign-in or account access · Official step-by-step guideLost your Eurostar ticket
You can't find your ticket
- All tickets can be accessed in your Eurostar account; to print again, log in to Manage your booking and hit print.
- Can't print? Take your six-letter booking reference and the card you paid with to the Eurostar ticket office at least an hour before departure.
- Lost your booking reference? Contact Eurostar.
Source: help.eurostar.com
Other help
Lost, stolen or fraud · Official step-by-step guideCard used fraudulently on Eurostar
Your card was used fraudulently for a Eurostar booking
- Contact your bank: it opens the investigation and contacts Eurostar directly.
You need proof your train was cancelled or delayed for insurance
- Get in touch with Eurostar, choosing Letter Request in the dropdown list.
Source: help.eurostar.com
ServiceDownToday checks
General steps from us, not an official Eurostar procedure and not counted as help from Eurostar.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Eurostar
- eurostar login
- eurostar login not working
- eurostar app
- eurostar app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Eurostar by reason
Technical information
The app: Eurostar: Train travel & Hotel
- iPhone and iPad: version 15.0.1284, released 2026-11-03, needs iOS 16.4 or later. App Store
- Android: updated Nov 2, 2026, needs Android 8.0 and up. Play Store
Read from the stores on 2026-11-09.
Official website infrastructure: AWS, Fastly (from the public DNS records of www.eurostar.com).
User comments