Is Express Scripts down or not working today?
No recent reports (updated ).
Express Scripts current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Express Scripts is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Express Scripts website.
Express Scripts by Evernorth (pharmacy benefit manager and home delivery pharmacy): running out of medication before delivery, refills and automatic refills, online account and website support, prescription costs and payments, claims history, fraud reports
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About Express Scripts
Express Scripts by Evernorth is a pharmacy benefit manager with a home delivery pharmacy; members refill prescriptions, track orders and pay in their online account or the app.
Source: express-scripts.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Delay, cancellation or disruption · Official step-by-step guideOut of medication before your Express Scripts delivery
You're running out of medication and your Express Scripts home delivery hasn't arrived
Depending on your plan, you can get up to a seven-day supply at a retail pharmacy if your shipped order is on hold due to an emergency.
- Take your prescription to a retail pharmacy, ask for a short-term supply, and have the pharmacy call the help desk at 800.922.1557.
- To talk to a pharmacist, call the number on your prescription ID card or 800.282.2881.
Source: express-scripts.com
Delay, cancellation or disruption · Official step-by-step guideYour pharmacy is closed
Your pharmacy is closed and you need a refill
You'll need to transfer the prescription to another pharmacy.
- Contact another location of your pharmacy chain, or ask your doctor to send the prescription to a new pharmacy.
Source: express-scripts.com
Sign-in or account access · Official step-by-step guideExpress Scripts website or account problem
You have a problem with the Express Scripts website or your online account
Express Scripts has a website support line for technical help with your online account, open around the clock.
- Call Website Support at (800) 711-5672.
Source: express-scripts.com
Order, delivery or lost item · Official step-by-step guideRefill a prescription with Express Scripts
You need to refill a prescription with Express Scripts Pharmacy
Refills are ordered from your account or the app and usually arrive 5 to 8 days after the order is received.
- Log in, go to Refill Prescriptions under Prescriptions, choose the medication and place the order.
Express Scripts won't let you refill early
Early refills are usually not allowed; standard policies let you refill when 25% to 35% of your current supply is left. For anything urgent, call the number on your prescription ID card.
- Wait until you're within the refill window, or call the number on your prescription ID card if there's an urgent issue.
Source: express-scripts.com
Payment, bill or refund · Official step-by-step guideExpress Scripts costs and payments
Your Express Scripts home delivery order cost more than estimated
An outstanding balance may have been added, pricing may not have been available, manufacturer prices or your plan's coverage may have changed.
- If you use autopay, set an authorization limit so you're contacted before a larger charge.
You want to spread the cost of an Express Scripts prescription
The Extended Payment Plan splits eligible prescriptions into three equal monthly card payments with no service fee.
- Choose the Extended Payment Plan when paying; the first payment is processed when the medication ships.
ServiceDownToday: Still stuck or the delay has passed? Express Scripts Pharmacy (pharmacist and prescription help): 800.282.2881 · all contact options
Source: express-scripts.com
Help · Official step-by-step guideReport suspected fraud to Express Scripts
You suspect fraud involving your prescription benefit
Express Scripts runs a confidential Fraud Tip Hotline, open around the clock.
- Call the Fraud Tip Hotline at (866) 216-7096 or email fraudtip@evernorth.com.
Source: express-scripts.com
ServiceDownToday checks
General steps from us, not an official Express Scripts procedure and not counted as help from Express Scripts.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Express Scripts
- express scripts login
- express scripts address
- express scripts login not working
- express scripts app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Express Scripts by reason
Technical information
The app: Express Scripts
- iPhone and iPad: version 14.1.4, released 2026-11-10, needs iOS 16.0 or later. App Store
- Android: updated Nov 7, 2026, needs Android 12 and up. Play Store
Read from the stores on 2026-11-13.
User comments