Is FreeTaxUSA down or not working today?
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FreeTaxUSA current status
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0 reports in the last 24 hours.
This doesn't confirm that FreeTaxUSA is working; it means nobody has reported a problem here recently.
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Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official FreeTaxUSA website.
FreeTaxUSA (US online tax filing): account sign-in and recovery, e-file and refund status, amended returns, customer support
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About FreeTaxUSA
FreeTaxUSA is a US online tax filing service for federal and state income tax returns, with free federal filing.
Source: freetaxusa.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't sign in to FreeTaxUSA
You forgot your FreeTaxUSA username or password
FreeTaxUSA's account recovery verifies your identity with your email or phone number and Social Security number, then sends a code.
- Use "Forgot username or password" on the support page, then enter the verification code to see your username and change your password.
Source: freetaxusa.com
Payment, bill or refund · Official step-by-step guideWhere's your refund after filing with FreeTaxUSA
Your tax refund hasn't arrived after filing with FreeTaxUSA
Refunds are issued by the IRS; you can check the status 24 hours after the IRS accepts an e-filed return, or 4 weeks after mailing a paper return.
- Check Where's My Refund on IRS.gov with your Social Security number (or ITIN), filing status and exact refund amount.
ServiceDownToday: Still stuck or the delay has passed? FreeTaxUSA Customer Support (message center, log in first) open · all contact options
Source: freetaxusa.com
Payment, bill or refund · Official step-by-step guideFix a mistake on a return filed with FreeTaxUSA
You found a mistake on a tax return you filed with FreeTaxUSA
You can file an amended return (1040-X) from your account; e-filing it is usually possible if you e-filed the original the same calendar year.
- Sign in, click Amend Tax Return from the Account menu, and follow the steps.
You got an IRS penalty because of a FreeTaxUSA calculation error
Under the accuracy guarantee you must notify FreeTaxUSA within 45 days after the penalty or interest is assessed.
- Send notice through the Support Center in your account, or email support@freetaxusa.com, with a copy of the IRS or state notice.
Source: freetaxusa.com
Help · Official step-by-step guideContact FreeTaxUSA support
You need help from FreeTaxUSA support
Customer Support answers through your account's message center, typically in 30 minutes or less.
- Log in to your account to contact Customer Support.
Source: freetaxusa.com
ServiceDownToday checks
General steps from us, not an official FreeTaxUSA procedure and not counted as help from FreeTaxUSA.
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Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
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