Is GoodRx down or not working today?
No recent reports (updated ).
GoodRx current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that GoodRx is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official GoodRx website.
GoodRx website and app (US): prescription discount coupons at the pharmacy, account login (GoodRx is not insurance)
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if GoodRx isn't working for you.
About GoodRx
GoodRx is a US service that finds discount coupons for prescription drugs to use at pharmacies.
Source: App Store listing (publisher: GoodRx, Inc.)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Sign-in or account access · Official step-by-step guideLog in to your GoodRx account (verification code)
You want to log in
- Enter the email address (or phone number) of your account, then the 6-digit verification code sent by no-reply@goodrx.com or text.
Conditions: GoodRx Gold and Companion members must log in with an email address.
Source: support.goodrx.com
Payment, bill or refund · Official step-by-step guidePharmacy won't accept your GoodRx coupon
The pharmacist refuses the GoodRx coupon
Pharmacists are contractually obligated to accept GoodRx coupons; rarely, one may not be aware of the agreement.
- Call GoodRx at +1 (855) 268-2822 (Monday-Sunday, 7am-8pm CT) while you're at the pharmacy: they can typically resolve it on the spot.
Source: support.goodrx.com
Payment, bill or refund · Official step-by-step guideGoodRx refused because you have Medicare
The pharmacy says you can't use GoodRx with Medicare
You can use most GoodRx discounts instead of your Medicare Part D or Advantage plan when the GoodRx price is lower than your co-pay, but you can't combine the two.
- Ask the pharmacist to process the GoodRx discount without your Medicare information.
If that does not work: Call GoodRx at (855) 268-2822 (Monday-Sunday, 7am-8pm CT).
Conditions: Some discounts listed for brand name drugs can't be used by Medicare-eligible patients.
Source: support.goodrx.com
ServiceDownToday checks
General steps from us, not an official GoodRx procedure and not counted as help from GoodRx.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about GoodRx
- goodrx app
- goodrx login
- goodrx login not working
- goodrx app download for android
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact GoodRx by reason
Technical information
Official website infrastructure: AWS (from the public DNS records of goodrx.com).
User comments