Is HDFC Life down or not working?
No recent reports (updated ).
HDFC Life current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that HDFC Life is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official HDFC Life website.
HDFC Life WhatsApp assistant Etty: Open the page
HDFC Life (India): the HDFC Life My Account policyholder portal, premium payments, claims and customer service
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if HDFC Life isn't working for you.
About HDFC Life
HDFC Life is an Indian life insurance company; policyholders manage their policies online in the My Account portal.
Source: hdfclife.com (official website)
Official help by problem
Check a wider outage
Sign-in or account access · Official toolHDFC Life WhatsApp assistant Etty
HDFC Life's Etty assistant answers policy questions on WhatsApp: say Hi on +91 8291 890 569.
Source: hdfclife.com
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to HDFC Life My Account
You want to log in to My Account
- Go to myaccount.hdfclife.com/login, enter your registered mobile, email, Policy ID or Client ID with your date of birth, then request an OTP.
Your account is blocked
You get 5 login attempts, after which your account is blocked.
You just bought your policy and can't log in
You can log in 2 days after policy conversion.
You don't know your Client ID
It's the eight-digit number on your policy document or at the top right of your renewal premium receipt; the Etty chatbot can also give it.
Source: hdfclife.com
Lost, stolen or fraud · Official step-by-step guideIs that call really from HDFC Life?
You get a call claiming to be HDFC Life
Genuine HDFC Life policy servicing calls start with 1600.
Source: hdfclife.com
Payment, bill or refund · Official step-by-step guideHDFC Life premium missed or claim to make
You didn't pay your premium
If it's still unpaid after the grace period, the policy becomes lapsed or paid-up depending on the policy year.
You need to make a claim
- Visit your nearest branch or submit the Claim Request Form on the website.
ServiceDownToday: Still stuck or the delay has passed? HDFC Life call centre (all days, local charges): +91- 8916613503 (open All days) · all contact options
Source: hdfclife.com
ServiceDownToday checks
General steps from us, not an official HDFC Life procedure and not counted as help from HDFC Life.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about HDFC Life
- hdfc life login
- hdfc life online premium payment
- hdfc life login with mobile number
- hdfc life login with policy number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact HDFC Life by reason
- GeneralHDFC Life call centre (all days, local charges): +91- 8916613503Open All days
- GeneralHDFC Life WhatsApp (Etty)
Technical information
The app: HDFC Life Insurance App
- iPhone and iPad: version 9.1, released 2026-10-13, needs iOS 15.1 or later. App Store
- Android: updated Oct 9, 2026, needs Android 7.0 and up. Play Store
Read from the stores on 2026-11-11.
Official website infrastructure: Akamai (from the public DNS records of www.hdfclife.com).
User comments