Is H&R Block down or not working today?
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H&R Block current status
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Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official H&R Block website.
H&R Block (tax preparation in office, online and software): federal and state refund tracking, delayed refunds, Refund Transfer fees, getting back into an unfinished online return, office, online, software, Emerald Card and Spruce support lines
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About H&R Block
H&R Block prepares tax returns in its offices, online and with downloadable tax software, and offers related financial products such as the Emerald Card and Spruce.
Source: hrblock.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Check status or progress · Official step-by-step guideWhere is my H&R Block tax refund?
Your tax refund hasn't arrived yet
The IRS sends most refunds within three weeks of filing; you check the federal status on the IRS Where's My Refund tool.
- Open the IRS Where's My Refund tool and enter the SSN or ITIN, filing status and refund amount shown on your return.
- Add two to five days after the IRS date for your bank to process the refund.
Your refund is taking longer than three weeks
It can take longer, for example when the IRS has a question about your return.
- Read H&R Block's list of common reasons for a delayed refund and what you can do.
Your refund status hasn't changed since yesterday
The IRS refund tracker updates once every 24 hours, usually overnight.
- Check your status no more than once a day.
You're waiting for your state tax refund
State refunds are tracked separately, state by state.
- Use H&R Block's state list to check your refund status in each state where you lived and worked.
ServiceDownToday: Still stuck or the delay has passed? H&R Block office support: 1-800-472-5625 (open Monday–Friday 7:00AM–10:00PM, Saturday–Sunday 7:00AM–8:00PM (Central Time)) · all contact options
Source: hrblock.com
Sign-in or account access · Official step-by-step guideGet back into your H&R Block online return
You started your H&R Block online return and need to get back to it
You log in to your H&R Block account to pick up where you left off.
- Log in to your H&R Block account, or create one, from the online help center.
ServiceDownToday: Still stuck or the delay has passed? H&R Block office support: 1-800-472-5625 (open Monday–Friday 7:00AM–10:00PM, Saturday–Sunday 7:00AM–8:00PM (Central Time)) · all contact options
Source: hrblock.com
Payment, bill or refund · Official step-by-step guideH&R Block Refund Transfer fee
Your refund arrived $42 lower than expected
If you chose Refund Transfer, a $42 Refund Transfer Account fee is debited when the refund is deposited to the account you set up when you filed.
- Check whether you selected Refund Transfer when you filed; tax prep fees can also be paid from the refund.
You want to pay your tax prep fees out of your refund
Refund Transfer lets you pay tax prep with your refund for an extra $42 fee; it is optional and you can get your refund without it.
- Pick how to get the rest: direct deposit, a Spruce account, an Emerald Card, or a check for an extra $25 when filing with a pro.
- Track the refund with Refund Tracker; opt in for email or text notifications.
Source: hrblock.com
Help · Official step-by-step guideWhich H&R Block support line to call
You don't know which H&R Block number to call
H&R Block has separate lines for office, online, software, Emerald Card and Spruce support; times are Central Time.
- Office: 1-800-472-5625; Online: 1-855-897-8639; Software: 1-888-482-9288; Emerald Card: 1-866-353-1266; Spruce: 1-855-977-7823.
Source: hrblock.com
ServiceDownToday checks
General steps from us, not an official H&R Block procedure and not counted as help from H&R Block.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact H&R Block by reason
- GeneralH&R Block office support: 1-800-472-5625Open Monday–Friday 7:00AM–10:00PM, Saturday–Sunday 7:00AM–8:00PM (Central Time)
- GeneralH&R Block Online support: 1-855-897-8639Open Phone and chat 7:00AM–7:00PM Central, Monday–Friday
- GeneralH&R Block Software support: 1-888-482-9288
- GeneralEmerald Card support: 1-866-353-1266
Technical information
The app: H&R Block Tax Prep: File Taxes
- iPhone and iPad: version 16.0.0, released 2026-11-10, needs iOS 15.0 or later. App Store
Read from the stores on 2026-11-13.
User comments