Is iCloud down or not working today?
No recent reports (updated ).
iCloud current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that iCloud is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official iCloud website.
Official status not recently checked. Open the official status page
iCloud services and iCloud.com sign-in — worldwide
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if iCloud isn't working for you.
About iCloud
iCloud is Apple's service that keeps the photos, files, notes, mail and other data from your Apple devices stored safely and up to date, with access from any web browser at iCloud.com.
Source: icloud.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolApple System Status (iCloud services)
Apple lists here the status of its services, including iCloud Web Apps (iCloud.com), with the time of the last update.
Source: apple.com
Only your account or device?
Not working or down · Step by stepCan't connect or sign in to iCloud
iCloud doesn't connect at all
- Check Apple System Status for outages or scheduled maintenance affecting iCloud.
- Make sure you're signed in with the same Apple Account on all your devices.
- Update the device to the latest iOS, iPadOS, visionOS or macOS.
A message says your Apple Account is locked or disabled
The account can lock itself if the password, security questions or other details were entered wrongly too many times.
- Follow Apple's steps to unlock your Apple Account.
It only fails on cellular data
- Check Cellular/Mobile Data is turned on for iCloud and you have a strong connection.
You keep being asked for your Apple Account password
- After restoring from an iCloud backup, stay on Wi-Fi and power until the restore finishes.
- If you recently changed your password, update it in each iCloud service on the device.
A third-party app rejects your password
- Create and use an app-specific password.
Source: support.apple.com
Not working or down · Step by stepiCloud Photos not syncing or 'syncing paused'
Photos aren't syncing
- Connect the device to power and Wi-Fi and let it sync overnight.
- Check you use the same Apple Account as on your other devices.
- Read the library status in Photos (Collections > profile button; on Mac, Library > All Photos, bottom of the window).
Don't turn iCloud Photos off: that restarts the whole sync.
'Low Data Mode' or 'Low Power Mode'
Syncing paused to reduce network data usage or save battery.
- Syncing paused to save data or battery: turn these off in Settings.
'Optimizing Battery Power', 'Optimizing System Performance' or 'Poor Network Connection'
- Tap Sync Now, or wait a few minutes.
'Low Battery'
Syncing paused because your battery charge is below 20 percent.
- Charge the device: syncing paused below 20 percent.
'[Device] Needs to Cool Down'
Syncing paused to protect your device from overheating.
- Tap Sync Now if offered, otherwise wait a few minutes for the device to cool.
'iCloud storage is full'
- Reduce what you store in iCloud or upgrade your storage plan.
'Move Photos to Personal Library to Continue Syncing'
Syncing paused because a Shared Library owner has hit their storage limit.
- Move the items back to your Personal Library; syncing resumes once the Shared Library owner frees or adds storage.
Still not syncing
- Check other iCloud services (Mail, Contacts, Messages): if they fail too, check Wi-Fi and System Status.
- Check the files are supported types (HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, MP4…).
- Look for an Unable to Upload album and re-upload those items.
Source: support.apple.com
Sign-in or account access · Step by step"Apple Account locked or disabled" when signing in to iCloud
- "Disabled for security reasons": reset your password to get back in.
- "Locked or not active": tap Request Access in the alert.
ServiceDownToday: Still stuck or the delay has passed? Contact Apple Support (Support app chat, or the phone number for your country) open · all contact options
Source: support.apple.com
ServiceDownToday checks
General steps from us, not an official iCloud procedure and not counted as help from iCloud.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with iCloud. Check the official status, report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when iCloud has a problem
- A single device can only set up a limited number of new Apple Accounts with iCloud per year. support.apple.com
What people search for about iCloud
- icloud login
- icloud sign in
- icloud login sign up
- icloud login and password
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- iCloud's own status page →
Contact iCloud by reason
Technical information
Official website infrastructure: Akamai (from the public DNS records of www.icloud.com).
User comments