Is Ideogram down or not working today?
No recent reports (updated ).
Ideogram current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Ideogram is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Ideogram website.
Official status not recently checked. Open the official status page
Ideogram: the ideogram.ai web app, iOS app and Ideogram image and video generation models
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Ideogram isn't working for you.
About Ideogram
Ideogram is an AI image and video generator you use from a web browser or app.
Source: docs.ideogram.ai (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolIdeogram status page
Ideogram's status page shows current incidents and past outages, with email or text alerts.
Source: status.ideogram.ai
Only your account or device?
Not working or down · Official step-by-step guideIdeogram generation fails
"Could not generate that image. Please try again."
Most failures are temporary.
- Try again.
- If it fails again, remove reference images one at a time.
- Still failing? Check the service status.
Generate opens an upgrade window
The app or model needs a paid plan, or you don't have enough credits for the run.
Source: docs.ideogram.ai
Sign-in or account access · Official step-by-step guideCan't sign in to Ideogram, or your images are missing
Signing in shows a new, empty account
Each sign-in method makes its own account: you probably used a different one than before.
- Sign in again with the method you used first (Google, Microsoft…).
The password reset email never arrives
Accounts created with Google, Apple or Microsoft have no Ideogram password.
- Sign in with that provider; for an email account, check your spam folder.
"Session expired — reload the page to sign in"
- Reload the page and sign in again.
Source: docs.ideogram.ai
Not working or down · Official step-by-step guideIdeogram image doesn't match your prompt
Something you said you didn't want shows up
- Describe what you'd see if the thing weren't there, instead of using "no" or "without".
Text is misspelled or broken
- Put the exact words in quotes, mention them early and keep them short.
Source: docs.ideogram.ai
Payment, bill or refund · Official step-by-step guideIdeogram credits missing or running out fast
Your credits don't show or run out faster than expected
Credits belong to a workspace: a team workspace and your personal one have separate balances.
- Check the workspace switcher at the top of the sidebar, and the cost shown on the button before each run.
You subscribed in the iOS app
App Store subscriptions can't add extra credits; Apple handles those plans and refunds.
ServiceDownToday: Still stuck or the delay has passed? Ideogram support email: support@ideogram.ai · all contact options
Source: docs.ideogram.ai
ServiceDownToday checks
General steps from us, not an official Ideogram procedure and not counted as help from Ideogram.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Ideogram
- ideogram login
- ideogram login with email
- ideogram login and password
- ideogram login free download
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Ideogram's own status page →
Contact Ideogram by reason
Technical information
The app: Ideogram AI - Image Generator
- iPhone and iPad: version 2026.41, released 2026-10-24, needs iOS 16.6 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Cloudflare (from the public DNS records of ideogram.ai).
User comments