Is Kemper Insurance down or not working today?

Your car broke down and you're insured with Kemper

Kemper's claims page has its own entries for roadside assistance support and for towing reimbursement.

• On Kemper's Report a Claim page, choose Roadside Assistance (or Towing for reimbursement) and click GET STARTED.

You need to report an auto, glass or roadside claim to Kemper

Kemper asks you to have the policyholder's name, policy number, a description of the incident and its date and time ready.

• Choose the claim type (auto, auto glass, roadside assistance or towing) and click GET STARTED, or call 800-353-6737.

Your home or rental property was damaged and you're insured with Kemper

New property claims are reported by phone.

• Call 800-353-6737, Monday to Friday 8 a.m. to 7 p.m. CT or Saturday 11 a.m. to 6 p.m. CT.

You filed a Kemper auto claim and haven't heard back

The adjuster assigned to your claim contacts you by the next business day.

• Contact your adjuster by phone at 800-353-6737 and ask about two-way texting for claim updates.

Your car may be a total loss

When repairs aren't practical, Kemper may declare the vehicle a total loss.

• Clean your personal items out of the vehicle, and leave the keys with it at the storage location or repair shop.

You need to pay your Kemper Auto or Kemper Personal Insurance bill

Kemper's online payment page is its preferred way to pay so payments are applied quickly and correctly.

• Enter your information on the Make a Payment page for a quick payment.

You paid Kemper through another payment service and aren't sure it went through

Kemper asks customers who use a third-party payment provider to confirm the payment was applied.

• Log in to your Kemper account to check that the payment was applied.