Is Kiwibank down or not working today?
No recent reports (updated ).
Kiwibank current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Kiwibank is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Kiwibank website.
Kiwibank scheduled maintenance: Open the page
Kiwibank (New Zealand): internet banking, the Kiwibank mobile app, cards and payments
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Kiwibank isn't working for you.
About Kiwibank
Kiwibank is a New Zealand-owned bank; customers bank through internet banking and the Kiwibank mobile app.
Source: kiwibank.co.nz (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolKiwibank scheduled maintenance
Kiwibank's official maintenance page shows any planned maintenance on its banking services.
Source: kiwibank.co.nz
Only your account or device?
Sign-in or account access · Official step-by-step guideReset your Kiwibank online banking password
You can't log in or forgot your password
- Check your access number, that Caps Lock is off, and that you use the latest Chrome, Firefox, Safari or Edge.
- Below the 'Password' field click 'Forgot password?' to reset it in the app or internet banking.
ServiceDownToday: Still stuck or the delay has passed? Kiwibank personal banking support: 0800 113 355 (open Monday to Friday 8 am to 8 pm; Saturday and Sunday 8 am to 4:30 pm) · all contact options
Source: kiwibank.co.nz
Lost, stolen or fraud · Official step-by-step guideKiwibank fraud or scam: act quickly
You think you've been scammed
- Call Kiwibank's fraud and scam support, available 24/7: 0800 113 355 (+64 4 473 1133 from overseas).
Source: kiwibank.co.nz
Lost, stolen or fraud · Official step-by-step guideKiwibank card lost or stolen: block it
You can't find your Visa Debit Card or EFTPOS card
A block stops any transactions on the card, and you can remove it later.
- Block the card in the Kiwibank mobile app.
You can't find your credit card
- In the mobile app, or in internet banking: click the credit card, then 'Block this card' under 'Manage your card', and confirm with 'Block card'.
ServiceDownToday: Still stuck or the delay has passed? Kiwibank fraud and scam support (24/7): 0800 113 355 (open 24/7) · all contact options
Source: kiwibank.co.nz
Payment, bill or refund · Official step-by-step guideMake a payment in Kiwibank internet banking
You need to pay someone
- Log in, select 'Pay & Transfer', choose the account to pay from, then a saved payee or a new one.
ServiceDownToday: Still stuck or the delay has passed? Kiwibank personal banking support: 0800 113 355 (open Monday to Friday 8 am to 8 pm; Saturday and Sunday 8 am to 4:30 pm) · all contact options
Source: kiwibank.co.nz
ServiceDownToday checks
General steps from us, not an official Kiwibank procedure and not counted as help from Kiwibank.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Kiwibank
- kiwibank login
- kiwibank login online login nz
- kiwibank login phone number
- kiwibank app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Kiwibank by reason
- GeneralKiwibank personal banking support: 0800 113 355Open Monday to Friday 8 am to 8 pm; Saturday and Sunday 8 am to 4:30 pm
- Fraud or securityKiwibank fraud and scam support (24/7): 0800 113 355Open 24/7
Technical information
The app: Kiwibank Mobile Banking
- iPhone and iPad: version 5.17.0, released 2026-11-09, needs iOS 16.0 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Akamai (from the public DNS records of kiwibank.co.nz).
User comments