Is Merchants & Marine Bank down or not working today?
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Merchants & Marine Bank current status
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Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Merchants & Marine Bank website.
Merchants & Marine Bank (Mississippi and Alabama Gulf Coast bank, mandmbank.com): lost or stolen debit cards during and after banking hours, Card Protect app alerts and card disabling, errors or unauthorized electronic transfers on statements, stopping recurring payments, checking direct deposits, mobile check deposit, customer service and 24-hour access line.
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About Merchants & Marine Bank
Merchants & Marine Bank is a community bank on the Mississippi and Alabama Gulf Coast offering online and mobile banking, debit cards and loans.
Source: mandmbank.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Lost, stolen or fraud · Official step-by-step guideMerchants & Marine Bank card lost or stolen
Your Merchants & Marine Bank card is lost or stolen
Tell the bank at once: calling is the best way to keep possible losses down. The number depends on whether it's during banking hours.
- During banking hours, call 866-223-9512.
- Outside banking hours, call 800-472-3272.
Someone used the information from your check to make a transfer
Report it on the same lost and stolen card numbers.
- Call 866-223-9512 during banking hours or 800-472-3272 outside banking hours.
Source: mandmbank.com
Help · Official step-by-step guideFraud or unknown transfer on your Merchants & Marine statement
Your Merchants & Marine statement shows a fraudulent transfer you didn't make
Report it as soon as you can; the bank must hear from you no later than 60 days after the first statement showing the problem.
- Call 866-223-9512 during banking hours, or write to P. O. Box 729, Pascagoula, MS 39568.
- Give your name and account number, describe the error and why you think it's wrong, and the dollar amount.
You reported the error by phone and are waiting for an answer
The bank decides within 10 business days; if it needs up to 45 days, it credits your account within 10 business days in the meantime.
- Send your complaint in writing within 10 business days if the bank asks for it, or the credit may not be made.
Source: mandmbank.com
Payment, bill or refund · Official step-by-step guideStop a recurring payment or check a direct deposit
You need to stop a recurring payment from your Merchants & Marine account
The bank must receive your request at least 3 business days before the payment date, and a stop-payment fee applies.
- Call 866-223-9512 during banking hours or mail your stop-payment request to P. O. Box 729, Pascagoula, MS 39568, at least 3 business days ahead.
- If you call, be ready to confirm the request in writing within 14 days.
You don't know if your direct deposit reached your Merchants & Marine account
For regular direct deposits, the bank can tell you by phone whether the deposit was made.
- Call 866-223-9512 during banking hours.
Source: mandmbank.com
Payment, bill or refund · Official step-by-step guideDeposit a check in the Merchants & Marine app
You need to deposit a check without going to a branch
The Mobile Banking app takes a check deposit from photos of the front and back.
- Open the Mobile Banking app, take a picture of the front and back of the check and follow the instructions.
ServiceDownToday: Still stuck or the delay has passed? Merchants & Marine Bank customer service (banking hours): 866-223-9512 · all contact options
Source: mandmbank.com
Help · Official step-by-step guideTurn off your Merchants & Marine debit card with Card Protect
You want to block your Merchants & Marine debit card from your phone
The Card Protect app lets you disable the card if it's lost or stolen, and set alerts and spending limits.
- Download the Card Protect app and disable your debit card.
- Turn on real-time transaction alerts to spot unauthorized activity.
Source: mandmbank.com
ServiceDownToday checks
General steps from us, not an official Merchants & Marine Bank procedure and not counted as help from Merchants & Marine Bank.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Merchants & Marine Bank by reason
Technical information
The app: Merchants & Marine Bank
- iPhone and iPad: version 4.0.250701, released 2025-08-05, needs iOS 16.0 or later. App Store
- Android: updated Aug 4, 2025, needs Android 10 and up. Play Store
Read from the stores on 2026-11-13.
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