Is Metra down or not working today?

No recent reports (updated ).

Metra current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that Metra is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Metra website.

Metra (Chicago commuter rail): late trains and late slips, train tracking, buying tickets in the Ventra app, at machines or on board, mobile ticket activation, refunds and lost passes, reduced fares, lost and found, and Metra Passenger Services.

Service disrupted? Start with the official help for it:

Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Metra isn't working for you.

About Metra

Metra is the commuter rail system serving Chicago and northeastern Illinois, with distance-based fares and tickets sold in the Ventra app, at machines and on board.

Source: metra.com (official website)

Official help by problem

Check a wider outage

No official status page found (searched on 2026-11-13).

Service disrupted or unsafe?

Delay, cancellation or disruption · Official step-by-step guideMetra train late or delayed

Your Metra train is delayed and you need proof for work

Metra issues late slips for late trains by email.

  • Call Metra Passenger Services at 312-MY-METRA (312-696-3872) to get a late slip emailed to you.

You don't know where your Metra train is

Metra's train tracker shows where trains are in real time.

  • Use Metra's train tracker, with updates refreshed every 12-30 seconds.
  • Or call Passenger Services at 312-MY-METRA (312-696-3872).

Source: metra.com

Only your account or device?

Sign-in or account access · Official step-by-step guideMetra mobile ticket problems on board

Your Ventra mobile ticket won't show when the conductor asks

Riders must keep their phone working to display the ticket, or buy a cash ticket on board.

  • Activate your mobile ticket upon boarding.
  • Keep your phone charged; if you can't display the ticket you may be asked to buy a cash ticket.

Your Metra ticket expired during a service disruption

Expired One-Way tickets stay available to show conductors for three hours during a disruption.

  • Show the expired One-Way ticket to the conductor within three hours.

Source: metra.com

Payment, bill or refund · Official step-by-step guideMetra ticket refund or lost pass

You want a refund for an unused Metra One-Way Ticket or Day Pass

One-Way Tickets and Day Passes are not refunded or replaced.

  • Buy the right ticket for each trip: refunds aren't issued for these tickets.

You lost your Metra Monthly Pass

Lost, destroyed or stolen Monthly Passes are not refunded or replaced.

  • Monthly Pass refunds follow Metra's guidelines and are pro-rated, with a $5 handling fee after the first day of the month.

Your Ventra card is refused on Metra

Metra does not accept the Ventra card; buy a Metra ticket instead.

  • Buy a Metra ticket in the Ventra app, at a vending machine or on board.

ServiceDownToday: Still stuck or the delay has passed? Metra Passenger Services: 312-696-3872 · all contact options

Source: metra.com

Payment, bill or refund · Official step-by-step guideBuying Metra tickets: app, machine or on board

The conductor charged you an extra $5 for a Metra ticket

Buying a One-Way Ticket on board costs $5 more if your boarding station had a vending machine.

  • Buy before boarding at the station machine or in the Ventra app.

The Ventra app won't let you add a Regional pass to your account

Regional passes need a Ventra card registered in the app.

  • Register a Ventra card in the app first, then add the Regional Day Pass or Regional Connect Pass.

ServiceDownToday: Still stuck or the delay has passed? Metra Passenger Services: 312-696-3872 · all contact options

Source: metra.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Metra procedure and not counted as help from Metra.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

What people search for about Metra

  • metra online
  • metra login
  • metra not working
  • metra app not working today

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

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