Is Metro City Bank down or not working today?
No recent reports (updated ).
Metro City Bank current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Metro City Bank is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Metro City Bank website.
Metro City Bank personal banking: getting to your accounts when online banking won't let you in, lost or stolen debit cards, suspicious activity and check fraud, checks or Zelle payments that haven't arrived.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Metro City Bank isn't working for you.
About Metro City Bank
Metro City Bank is a US bank (Georgia and other states) with mobile banking, 24/7 telephone banking and Zelle.
Source: metrocitybank.bank (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Metro City Bank online banking
You can't log in to Metro City Bank online banking right now
Telephone banking (OnCall Banking) works 24/7 for account inquiries and transfers between Metro City Bank accounts.
- Call OnCall Banking at 1-888-455-4686 to check balances or move money in the meantime.
Source: metrocitybank.bank
Lost, stolen or fraud · Official step-by-step guideLost or stolen Metro City Bank debit card
Your Metro City Bank debit card is lost or stolen
There's a dedicated line to report it.
- Call 1-800-500-1044.
Source: metrocitybank.bank
Help · Official step-by-step guideSuspicious activity on your Metro City Bank account
You notice suspicious activity on your Metro City Bank account
Acting fast lets the bank act in time and limit losses.
- Contact Metro City Bank immediately.
- Set up notifications every time money leaves your account.
ServiceDownToday: Still stuck or the delay has passed? Metro City Bank 24-hour telephone banking: 1-888-455-4686 · all contact options
Source: metrocitybank.bank
Payment, bill or refund · Official step-by-step guideCheck or Zelle® payment hasn't arrived
The person you paid by check says it hasn't been received
After a while, you can place a stop payment on the check.
- Contact Metro City Bank with the check number, amount and payee's name to place a stop payment.
ServiceDownToday: Still stuck or the delay has passed? Metro City Bank 24-hour telephone banking: 1-888-455-4686 · all contact options
Source: metrocitybank.bank
Payment, bill or refund · Official step-by-step guideMoney sent to you with Zelle® hasn't arrived
Someone sent you money with Zelle® but it hasn't arrived in your Metro City Bank account
If you're not enrolled with Zelle® yet, you need to enroll with the same email or mobile number that got the payment notification.
- Click the link in the payment notification, select your bank and follow the steps to enroll.
- Use the email address or U.S. mobile number where you received the notification.
You paid someone with Zelle® and didn't get what you paid for
Neither Metro City Bank nor Zelle offers a protection program for authorized Zelle payments.
- Only send Zelle payments to people you trust.
Source: metrocitybank.bank
ServiceDownToday checks
General steps from us, not an official Metro City Bank procedure and not counted as help from Metro City Bank.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Metro City Bank by reason
Technical information
The app: Metro City Bank Mobile
- iPhone and iPad: version 6.0.0.19594, released 2026-09-15, needs iOS 15.0 or later. App Store
Read from the stores on 2026-11-13.
User comments