Is MLB App down or not working today?

The MLB app isn't working on your Android phone

MLB asks you to have the latest device software and app version, then force stop the app and restart.

• Update your phone and the MLB app.
• Force stop it: Settings > Apps > the app > Force stop, then restart your device.
• If it still fails, switch from cellular to Wifi or Wifi to cellular.

The MLB app says a game is blacked out where you are

MLB.TV content is subject to blackout restrictions checked with your device location; disabled location services, being indoors, hotspots, VPNs or travelling can break the check.

• Enable all location services in your device settings.
• On cellular or a hotspot, try Wifi instead, or switch airplane mode on and off.

MLB+ says playing but you hear silence

MLB+ doesn't broadcast pre-game or post-game shows and may not broadcast during rain delays or commercials.

• Wait for the game broadcast to start.

MLB.TV stutters or buffers on Apple TV

It's normally due to insufficient bandwidth; MLB recommends 25 Mbps.

• Check Settings > Network on the Apple TV, then exit and relaunch the game, then the MLB app.
• Reboot the Apple TV by unplugging it for 30 seconds.

A game feed on Apple TV is greyed out or shows a lock

A locked feed means your account isn't entitled to it; options vary with game status and availability.

Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.

• Check your username and password on MLB.com, then log out and back in to the MLB app.

You forgot your MLB Account password

The reset works for both MLB+ and MLB.TV; use only letters and characters, no special characters.

• Click Forgot Password? at the bottom of the login page and follow the email.

The MLB password reset email never arrived

It may be in your spam folder; if your email had a typo or you lost access to it, MLB support must help.

• Check your spam folder.
• Otherwise email customerservice@mlb.com or call (866) 244-2291 in the US.

You want to log in to MLB without your password

You can verify your account by email instead: MLB sends a link that must be opened on the same device.

• Enter your MLB email on the login page, choose Verify Account with Email, then click Log In in the email on the same device.

You need to talk to MLB customer support

MLB offers phone and text support, a human chat through its virtual assistant, and an online form.

• Call or text 866-244-2291 in the US (international: 315-203-6761).
• Or ask for a human in the CS Virtual Assistant on support.mlb.com.

You want to stop being charged for MLB.TV

Cancel the automatic renewal before billing and you won't be billed; subscriptions bought through Apple, Google, Roku, Amazon or ESPN are cancelled with that partner.

• Cancel online, by the online form, or by email to subscriptioncancel@mlb.com.
• If you bought it through a partner, follow that partner's cancellation steps.