Is MLGW (Memphis) down or not working today?
No recent reports (updated ).
MLGW (Memphis) current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that MLGW (Memphis) is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official MLGW (Memphis) website.
Help & FAQs: Open the page
Memphis Light, Gas and Water (MLGW): electric outages and the outage summary map, reporting outages and emergencies by phone, streetlight outages, paying the bill, cut-off notices, payment plans and assistance, and the account number.
Power cut? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if MLGW (Memphis) isn't working for you.
About MLGW (Memphis)
Memphis Light, Gas and Water (MLGW) is the electric, gas and water utility for Memphis and Shelby County, Tennessee.
Source: mlgw.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Service disrupted or unsafe?
Not working or down · Official step-by-step guideMLGW power outage: report it and check the map
Your power is out in the MLGW area
You can report an outage and get restoration status by phone using the number linked to your account.
- Report it by phone from the number on your account.
- Keep your phone number updated in My Account.
The MLGW outage map does not show your address
The map gives the outage level across Shelby County; address details are not shown for home safety and security.
- Report or check your outage by phone instead.
Source: mlgw.com
Not working or down · Official step-by-step guideReport an MLGW streetlight outage
A streetlight is out
Report it online and keep the confirmation number to check its status.
- Report it online with the location, light type and problem.
- Or call (901) 320-1497.
Source: mlgw.com
Safety or emergency · Official step-by-step guideMLGW emergencies
You have a utility emergency in the MLGW area (for example a gas leak or a downed line)
MLGW lists a separate phone line for emergencies, apart from outages and billing.
- Call the MLGW emergency line at 528-4465.
- For a power outage, call 544-6500.
Source: mlgw.com
Only your account or device?
Payment, bill or refund · Official step-by-step guidePay your MLGW bill
You need to pay your MLGW bill
MLGW accepts online payments in My Account, AutoPay, PowerPay, mail, phone and in-person payments.
- Pay online in My Account.
- Pay by phone at 1-866-315-0277 after creating an IVR login in My Account.
- Pay at a Community Office or authorized paying agent.
You got an MLGW cut-off notice
Customers who receive a cut-off notice must act right away to avoid service interruption.
- Pay at a Community Office teller window (bring the notice) or online in My Account.
- Or submit an online Payment Arrangement request.
Source: mlgw.com
Payment, bill or refund · Official step-by-step guideMLGW payment plans and assistance
You can't pay your MLGW past-due balance at once
MLGW may set up a repayment plan, and PowerPay lets you pay off a past-due balance over time.
- Ask about an extended payment plan.
- Look at PowerPay.
- Call 2-1-1 for utility assistance referrals.
Source: mlgw.com
Other help
Help · Official step-by-step guideFind your MLGW account number
You don't have your MLGW account number
Your bill has a 16-digit account number; MLGW Customer Care can give it to you after verification.
- Call (901) 544-6549 or email MLGWCustomerCare@mlgw.org.
Source: mlgw.com
ServiceDownToday checks
General steps from us, not an official MLGW (Memphis) procedure and not counted as help from MLGW (Memphis).
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about MLGW (Memphis)
- mlgw memphis pay bill
- mlgw memphis outage
- mlgw memphis address
- mlgw memphis emergency number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
User comments